How to Reset the iPod: “My iPod won’t turn on or off”
My iPod won’t turn on? My iPod won’t turn off? Sometimes iPod’s “will not turn on” or will “lock up” and just freezes. But thanks to Apple we can fix this most of the time just by resetting it. Follow the steps below on how to get your iPod to turn or or unfreeze.Make sure that your iPod is paused or the Hold switch is in the Unlocked position (”away from the headphone jack”). Now try turning it on. If it still will not turn on, try to Reset or (reboot) the device.
How to reset iPod: 1Gen to 3Gen
1. Disconnect iPod from the computer (if connected).
2. Turn your hold switch is off by sliding the switch away from the headphone jack.
3. Press and hold the following combination of buttons simultaneously for approximately 6 to 11 seconds (Play/Pause and Menu buttons)(you my see a apple logo pop up).
How to reset an iPod with a Click Wheel, including:
Fifth Generation iPod (iPod with video)
iPod nano (Second Generation)
iPod nano
iPod with color display (iPod photo)
iPod (Click Wheel)
iPod mini
iPod mini (Second Generation)
iPod 4G+ (Photo, Nano, Video, and Mini)
1. Disconnect iPod from the computer (if connected).
2. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
3. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
How to reset an iPod Shuffle:
1. Disconnect from the computer (if connected).
2. Turn it off, (wait 6 seconds) Turn it on.
If you would like to see a video from the Apple site click this.


















April 21st, 2008 at 3:30 am
my ipod wont on. No backlight at all. and there’s this weird symbol that appears. All this happened after i restored. Help please!…
May 13th, 2008 at 11:35 am
[..YouTube..] thank you master
May 15th, 2008 at 2:20 am
[..YouTube..] thx man.thx very much.
May 15th, 2008 at 6:17 am
[..YouTube..] cheers
May 15th, 2008 at 8:46 pm
[..YouTube..] it fucking worked THX MAN
May 18th, 2008 at 10:18 pm
[..YouTube..] i can restart my ipod any other time, but when it freezes i can’t and have to drain the power out..
May 22nd, 2008 at 9:50 am
[..YouTube..] thx man, i was very close to taking it to a retail store. I really appreciate it.
May 22nd, 2008 at 9:28 pm
[..YouTube..] wow it wpokred? wasnt expecting that…thanks man
May 28th, 2008 at 2:31 am
[..YouTube..] thanks really appreciate it
May 28th, 2008 at 7:02 am
[..YouTube..] thanks for the help that really works
May 30th, 2008 at 9:08 am
[..YouTube..] Wow thanks dude. It worked.
June 1st, 2008 at 3:09 am
[..YouTube..] thanks for the help! Also, what’s this song playing in the background?
June 1st, 2008 at 5:25 am
[..YouTube..] Thanks for the comment. The music address is at the end of the video.
June 6th, 2008 at 4:24 am
[..YouTube..] OMFG THANKSSS!!!!!!!! XD~~ Im ipod was stuck and now its done with xDD I luff yew ;D xD
June 6th, 2008 at 9:25 am
[..YouTube..] Thank you everyone for posting comments on this video.. If you like you can also post one on our website. Just click the More info link on the top right of the page and click the “Post for Reset the iPod is here” link. Thanks again!
June 11th, 2008 at 4:10 am
[..YouTube..] it worked very wellthanks dude
June 13th, 2008 at 8:25 am
[..YouTube..] thanks man mine just froze and now it got fixed by watcing this video
June 15th, 2008 at 3:05 pm
[..YouTube..] I love you…… dont like the music….but now that my ipod is working again i can drown out the bad music with mine…..dam not charged
June 16th, 2008 at 7:23 am
[..YouTube..] THANK YOU!!!!
June 17th, 2008 at 2:16 pm
[..YouTube..] Thank you so much. I need entertainment for the dentist’s office tommorrow and my iPod works again!
June 19th, 2008 at 10:51 am
[..YouTube..] Thanks so much dude, my ipod froze up today and i was sad :(but google it, this came up and sorted everything
June 19th, 2008 at 1:42 pm
[..YouTube..] thanks a bunch i was listening to my tunes while working today when suddenly it crapped out and froze up thanks to you i have unfroze it you get 5 stars in my books
June 20th, 2008 at 1:41 am
[..YouTube..] THANKS!!!
June 24th, 2008 at 6:11 pm
[..YouTube..] thanks
June 26th, 2008 at 4:40 pm
[..YouTube..] i fucking love you!!!!!!
June 26th, 2008 at 4:45 pm
[..YouTube..] why does the ipod freeze?
June 27th, 2008 at 12:31 pm
[..YouTube..] U ROCK BIG TIME!
June 29th, 2008 at 2:26 am
[..YouTube..] mine won’t reset need help plz!
June 29th, 2008 at 5:43 am
[..YouTube..] THANK YOU!!!
July 2nd, 2008 at 6:50 am
[..YouTube..] i love you man!!!!!!!!!!!!!!!!!!!!!!!!!!
July 4th, 2008 at 4:30 pm
[..YouTube..] TY!!!!
July 5th, 2008 at 3:27 pm
[..YouTube..] i was messing with ipod wizard and i was in a boot loop at a point of tears and i was holding center and play.!! going on a trip tomorrow you saved my ass i love you man!
July 6th, 2008 at 2:54 am
[..YouTube..] thank you!!!
July 9th, 2008 at 4:30 pm
[..YouTube..] Thank you sooooooo much!!!!!
July 10th, 2008 at 11:37 am
[..YouTube..] Thank you so much! My iPod froze up, and the instructional sites don’t help very much, and I just followed along with what you did and voila!
July 12th, 2008 at 3:13 am
[..YouTube..] Hehe, mine (around 6 months old now) has frozen like 10 times now, and i just do this and no worries…iPod is cool, sure. But the software is a big pile of shit.
July 12th, 2008 at 6:11 pm
[..YouTube..] thanx bro if i wouldnt have seen this video my ipod would have still be frozen
July 14th, 2008 at 5:36 am
[..YouTube..] THANKYOU!!!!!!
July 15th, 2008 at 2:59 am
[..YouTube..] whats the song?
July 15th, 2008 at 5:22 am
[..YouTube..] wow lol i thought mine was broke….
July 17th, 2008 at 11:12 am
[..YouTube..] thanks man, My ipod always gets into these modes, first it got into Diagnostics and i reset it then it got into disk mode but i forgot how. i was holdin play and select. this crap happens by its self i guess when i forgot to put hold on and put it in my pocket. Thanks.
July 20th, 2008 at 7:11 am
[..YouTube..] haha, helped my sister out with that! :)thanks!
July 21st, 2008 at 4:53 pm
[..YouTube..] ty man
July 23rd, 2008 at 8:17 pm
[..YouTube..] wow thankss!
July 24th, 2008 at 10:00 am
[..YouTube..] wtf, mine still won’t turn off.
July 27th, 2008 at 1:09 am
[..YouTube..] yeah 12345jack I have the same proble STILL turn off
July 27th, 2008 at 1:53 pm
[..YouTube..] thnx dude
July 28th, 2008 at 9:34 am
[..YouTube..] thank you!
July 28th, 2008 at 11:26 pm
[..YouTube..] thank youuu !i really needed help =D
August 1st, 2008 at 6:26 am
[..YouTube..] my ipod nano like freezes 5 times a week
August 5th, 2008 at 3:16 am
[..YouTube..] thx helpedout alot
August 5th, 2008 at 11:34 am
[..YouTube..] thanks my ipod wont turn and the same method worked
August 7th, 2008 at 2:09 pm
[..YouTube..] who sings this song?
August 11th, 2008 at 8:26 am
[..YouTube..] Appreciate it!!!
August 11th, 2008 at 2:53 pm
[..YouTube..] thanks, very helpful video
August 12th, 2008 at 4:18 am
[..YouTube..] thank you this helped SOOO Much i was so upset that it wasn’t working and this helped so thank you =]]]]
August 14th, 2008 at 9:45 am
[..YouTube..] OMG I LOVE YOU SOO MUCH!!!!! THANK YOU!!! My iPod is my freakin’ life!!!
August 14th, 2008 at 2:19 pm
[..YouTube..] Thank you i was worried, I fixed !!
August 15th, 2008 at 1:06 am
[..YouTube..] thank you so much
August 17th, 2008 at 4:40 pm
[..YouTube..] i need help my computer nad itunes doesnt read or detect my ipod . HELP
August 21st, 2008 at 3:03 am
[..YouTube..] thanx so much lol
August 24th, 2008 at 12:47 am
[..YouTube..] THANK YOU!
August 25th, 2008 at 12:15 pm
[..YouTube..] my problem is that when i try to charge it it always say “please wait very low battery”what should i do? i let it charge for a hour and still it does nothing but says that.
August 25th, 2008 at 12:36 pm
[..YouTube..] THANK YOU.
August 25th, 2008 at 4:56 pm
[..YouTube..] THANKS!!
August 25th, 2008 at 7:52 pm
[..YouTube..] THANK YOU SO MUCH!
August 27th, 2008 at 9:29 am
[..YouTube..] Hey if u get any replies can u let me know too? i have the exact same problem and mine wont turn on either
August 27th, 2008 at 11:59 pm
[..YouTube..] I love you! u saved my ipod!
August 29th, 2008 at 6:16 am
[..YouTube..] mine just sits at the dark black screen with a stupid apple… D:
August 30th, 2008 at 5:40 pm
[..YouTube..] thabk you!
August 31st, 2008 at 11:32 pm
[..YouTube..] i have donr the same but it still dont turn off plz help me out
September 1st, 2008 at 8:19 am
[..YouTube..] thank you. simple and easy to follow
September 1st, 2008 at 11:20 pm
[..YouTube..] LEEEEEEEEEEEEEEEEEGEND
September 2nd, 2008 at 3:35 am
[..YouTube..] I Accidently Formatted My ipod, Ive Downloaded Something To Recieve The Files.But It Wont Show Up On My PC When I Plug It In :/Anyone Know How To Fix It ????????
September 3rd, 2008 at 9:39 am
[..YouTube..] Awesome! It worked. Thanks!
September 6th, 2008 at 10:50 am
[..YouTube..] Thanks Man. It Worked. 5 STARS!!!
September 6th, 2008 at 3:23 pm
[..YouTube..] Thanks bro it worked.
September 7th, 2008 at 1:11 pm
[..YouTube..] ur a god thank you!
September 10th, 2008 at 10:51 am
[..YouTube..] thanx a lot ! ! ! it works…..excellent!!!
September 10th, 2008 at 10:53 am
[..YouTube..] thanx a lot ! ! ! it works ……excellent !
September 10th, 2008 at 4:28 pm
[..YouTube..] thank you so much! i thought i would have to return it thanx!!!!
September 11th, 2008 at 4:02 am
[..YouTube..] thank you so much!!!
September 11th, 2008 at 1:53 pm
[..YouTube..] THANK YOU SOOOOOOOOO MUCH!!!!!!!
September 11th, 2008 at 10:25 pm
[..YouTube..] life saver man cause i wasnt ready to throw down another 100$ for this thing
September 15th, 2008 at 9:19 pm
[..YouTube..] thannkkkzzz big time
September 16th, 2008 at 9:36 am
[..YouTube..] thanks very much, was doing it……didn’t work. Went step by step with yr vid, all good!
September 17th, 2008 at 6:03 pm
[..YouTube..] I seriously love you man u probaly save a total of 1million dollars saving peoples ipods :] your my hero :))
September 18th, 2008 at 8:56 am
[..YouTube..] Thank you for the great comment NiTeMarex0x.. Thanks for watching…
September 18th, 2008 at 12:01 pm
[..YouTube..] thx u so much man my mom almost kill me
September 18th, 2008 at 1:24 pm
[..YouTube..] Thanks a looot!XOXO
September 18th, 2008 at 11:29 pm
This will fix error 1437 iPod 5g.
September 20th, 2008 at 7:45 am
[..YouTube..] thanx 5 star i almost threw it away
September 21st, 2008 at 12:34 am
[..YouTube..] fucking saved my ipod man
September 21st, 2008 at 12:41 am
[..YouTube..] ty ty ty ty ty ty ty man it worked … u got me calmed down … UR the best !!!!
September 22nd, 2008 at 5:24 pm
[..YouTube..] thank you thank you
September 23rd, 2008 at 2:36 pm
[..YouTube..] Thanks Man you rock… i was like throwing my ipod across the room!!! THANKS!
September 24th, 2008 at 7:54 pm
[..YouTube..] cheers mate (Y) helped me there lolwas propa shitting me self hahahad it for 2 days and it broke
September 27th, 2008 at 4:26 am
[..YouTube..] holy shit thanks man
September 28th, 2008 at 1:18 am
[..YouTube..] This is so awesome I lOVE you!!!!!!!!My ipod was in disk mode and i could not get it to work you rock!!!!!! I was about to give Up!!! You saved me! YESS!!
September 28th, 2008 at 5:58 am
[..YouTube..] mine fell off my effing desk while it was syncing. then piece of crap itunes says the device wasnt there. heh.
September 28th, 2008 at 9:34 am
[..YouTube..] someone tell me what to do cause my ipod is so slow it doesnt scroll with the touch of my finger it takes 5 second to scroll
September 29th, 2008 at 8:49 am
[..YouTube..] i just want to no if i restore default settings does it erase eveything on my ipod?
September 30th, 2008 at 12:22 pm
[..YouTube..] I was so p.o’d that u threw it across my room and started freaking out! Thanks so much!
October 1st, 2008 at 6:00 am
[..YouTube..] what would i do if i did that but itunes keeps telling me to restore i ipod after every time i restored
October 1st, 2008 at 6:19 am
[..YouTube..] Plz stop off at our website and click the iPod Tag and I’m sure you will be able to fix that. I had that same problem.. There many ways to help fix that.
October 1st, 2008 at 11:47 pm
[..YouTube..] thnx for straightening me out i was pressing the wrong button
October 2nd, 2008 at 2:22 am
[..YouTube..] my head phones dont work with my ipod
October 4th, 2008 at 5:22 am
[..YouTube..] thanks man alot
October 7th, 2008 at 4:12 am
[..YouTube..] thanks bro… is it bad for the ipod to be reset often?
October 8th, 2008 at 2:02 pm
[..YouTube..] thx alot!
October 9th, 2008 at 8:12 am
[..YouTube..] i totally love u lol i was jus about to smash my ipod up untill i searched for help lol n ur my hero
October 9th, 2008 at 8:58 am
[..YouTube..] Thanks!
October 9th, 2008 at 11:19 pm
[..YouTube..] thanks man i ipod had a white screen and i couldnt do you anything but this helped alot thanks man!!
October 11th, 2008 at 10:49 am
[..YouTube..] exact same thing happened to me
October 11th, 2008 at 10:54 am
[..YouTube..] it doesn’t erase anything it only goes to default settings
October 11th, 2008 at 2:16 pm
[..YouTube..] Okay, so i just got a new Ipod Nano 3rd generation 4GB, and it should hold up to 1000 songs rufly, but it says i only have like 60 mb left and i only have about 750 ish songs, at an average of 4:00 minutes long, and i have no video’s or Pictures, an the original hardware that say Other isnt holding my other like 1.5GB so where did it, go, or how do i contact apple, becasue it is gipping me.
October 12th, 2008 at 1:43 am
[..YouTube..] true, but its good for those who forget the combination code,like me, LooOOllforget the password? okhold >on and offthan> hold menu + Center button at the same time.Waite 6-15second ~## dats it ~ u done
October 14th, 2008 at 8:39 am
[..YouTube..] omg i was also about to smash my ipod to smithereens thanx!!why did that happen in the first place
October 15th, 2008 at 5:47 am
[..YouTube..] i have the same ipod and i do the same good video
October 15th, 2008 at 12:58 pm
[..YouTube..] wow sweet man thanx. I got a 2gb nano and sometimes after putting new songs on it it freezes and I would have to wait for battery to die. but not anymore. thanx man
October 18th, 2008 at 3:56 am
[..YouTube..] When I had my first iPod, it went totally broken, cause’ this didn’t work, and I heard this weird sound coming out of it, every time I tried to put it on.. So, if that happens to you, your iPod is broken!
October 18th, 2008 at 2:58 pm
[..YouTube..] This same thing just happened to my ipod, keeps turning on then off and making a shut down noise. Hopefully the battery dies and i can mess with it, because right now resetting it does not help it at all and the usb does not detect it either.
October 18th, 2008 at 6:37 pm
[..YouTube..] thx, you fix’d my ipod
October 20th, 2008 at 2:56 pm
[..YouTube..] Thanks You Fixed My iPod
October 21st, 2008 at 9:35 am
[..YouTube..] man my shit just comes on and wont let me scroll down or up, it wont fucking do SHIT!!!!!!!!!!!!!!!!!! so what now????
October 24th, 2008 at 7:55 am
[..YouTube..] Ih my god!! Thank you so much man! It worked!!!TY TY TY!!!
October 25th, 2008 at 12:57 pm
[..YouTube..] i didnt know how to put my music into my library because my cousin from korea had put like, 500 songs on it for me.someone told me to sync it to the computer, and i did.thenALL MY MUSIC AND PICTURES WERE ERASED. EVERYTHING. EVERY SINGLE ONE. IS THERE ANYWAY TO DO SOMETHING ABOUT IT???!?!?!?!?!?
October 27th, 2008 at 2:34 pm
[..YouTube..] it really fuckin works
October 28th, 2008 at 12:03 pm
[..YouTube..] This process may sometimes take you 1 minute.
October 28th, 2008 at 5:54 pm
[..YouTube..] i love you
October 28th, 2008 at 6:32 pm
[..YouTube..] my ipod nano on the screen says that it is connected with the picture of the connector in the yellow circle. but I diconnected it and it still says it. I pressed everything but it won’t work.. help?
October 28th, 2008 at 6:34 pm
[..YouTube..] dang. nvm. I tried it and I had forgotten to press the mid and muenu button. lol thx.
October 28th, 2008 at 9:51 pm
[..YouTube..] so when i do this am i still gonna have all my music n evrything??
October 29th, 2008 at 5:12 am
[..YouTube..] yes…. you will still have all your music after the ipod reset..
October 29th, 2008 at 8:20 am
[..YouTube..] ty mr.
October 30th, 2008 at 4:56 am
[..YouTube..] thank you soooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo much for this video,, it really worked for me,, my classic 80GB ipod was not able to turn off,, but your trick helped me.
October 30th, 2008 at 3:19 pm
[..YouTube..] do u lose all of ur songs by doing this?
October 30th, 2008 at 7:23 pm
[..YouTube..] thanks bro my ipod works now u help alot
October 31st, 2008 at 5:25 am
[..YouTube..] No..
October 31st, 2008 at 5:25 am
[..YouTube..] Thank you for the comment godfather.
October 31st, 2008 at 10:06 am
[..YouTube..] thank you so much!!!!
October 31st, 2008 at 12:23 pm
[..YouTube..] Thank U so much for this!
November 2nd, 2008 at 10:22 am
[..YouTube..] Thank you very much. You rock.
November 3rd, 2008 at 8:15 am
[..YouTube..] Thanks!!
November 3rd, 2008 at 5:08 pm
[..YouTube..] thanks
November 6th, 2008 at 5:10 pm
[..YouTube..] okay.so my ipod like works and all.but the songs dont play. at all.it stays at 0:00 and stays silent.any ideas on how to fix it?
November 7th, 2008 at 3:43 am
[..YouTube..] THAN YOU!!!!!!!!!
November 8th, 2008 at 12:39 pm
[..YouTube..] thank god and u of coarse
November 8th, 2008 at 4:29 pm
[..YouTube..] can you help me dude?
November 9th, 2008 at 1:43 pm
[..YouTube..] OHh respects man.
November 10th, 2008 at 10:22 am
[..YouTube..] thanks my ipod just froze and i knew you could reset it bt ive lost my instructions
November 10th, 2008 at 5:08 pm
[..YouTube..] thanks! worked great
November 10th, 2008 at 7:56 pm
[..YouTube..] Thanks My ipod wouldnt turn on untill I did what you did.
November 10th, 2008 at 10:53 pm
[..YouTube..] anybody know what to do if ur ipod gets wet?mine turns on but i cant scroll dwn or up
November 12th, 2008 at 6:50 pm
[..YouTube..] If I knew you.I would bend over and kiss you.Yeah I know I sound kreepy but its true ;-;THANK YOU SO MUCH MAN! YOU FUCKING SAVED MY ASS! I’ve only had my iPod for 5 days! And ve been longing for one!My iPod was stuck on “Do not disconnect” even though I dont remember connecting it. It was weird. anyway. It works thanks to you. THANK YOU.
November 14th, 2008 at 7:36 am
[..YouTube..] LoL Zacka, Thanks for the comment…
November 14th, 2008 at 3:55 pm
[..YouTube..] ty my ipod was froze3n on the little appe icon
November 15th, 2008 at 9:56 am
[..YouTube..] thanks alot!!
November 15th, 2008 at 11:25 pm
[..YouTube..] Hey it didn’t work for me. I tried your method but this red cross keeps appearing! D
November 16th, 2008 at 4:38 pm
[..YouTube..] thanks!
November 17th, 2008 at 2:13 am
Can this fix ipod error 1413?
November 17th, 2008 at 7:04 am
[..YouTube..] it didnt work for me
is this video showin you how to wipe all songs??
November 17th, 2008 at 1:33 pm
[..YouTube..] thanks!
November 17th, 2008 at 1:34 pm
[..YouTube..] heh, i think you should get some pros to repair it for you-
November 20th, 2008 at 10:23 am
[..YouTube..] thanks that helped a ton!
November 20th, 2008 at 8:02 pm
[..YouTube..] wow. thank you!
November 22nd, 2008 at 5:10 am
[..YouTube..] ty very much