How to Reset the iPod: “My iPod won’t turn on or off”

Posted in: How to?, iPod |

ipod2.jpg

My iPod won’t turn on? My iPod won’t turn off? Sometimes iPod’s “will not turn on” or will “lock up” and just freezes. But thanks to Apple we can fix this most of the time just by resetting it. Follow the steps below on how to get your iPod to turn or or unfreeze.Make sure that your iPod is paused or the Hold switch is in the Unlocked position (”away from the headphone jack”). Now try turning it on. If it still will not turn on, try to Reset or (reboot) the device.

How to reset iPod: 1Gen to 3Gen
1. Disconnect iPod from the computer (if connected).
2. Turn your hold switch is off by sliding the switch away from the headphone jack.
3. Press and hold the following combination of buttons simultaneously for approximately 6 to 11 seconds (Play/Pause and Menu buttons)(you my see a apple logo pop up).

ipod.jpg

How to reset an iPod with a Click Wheel, including:

Fifth Generation iPod (iPod with video)
iPod nano (Second Generation)
iPod nano
iPod with color display (iPod photo)
iPod (Click Wheel)
iPod mini
iPod mini (Second Generation)
iPod 4G+ (Photo, Nano, Video, and Mini)

1. Disconnect iPod from the computer (if connected).
2. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
3. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

How to reset an iPod Shuffle:

1. Disconnect from the computer (if connected).
2. Turn it off, (wait 6 seconds) Turn it on.

If you would like to see a video from the Apple site click this.

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167 Responses to “How to Reset the iPod: “My iPod won’t turn on or off””

  1. jane Says:

    my ipod wont on. No backlight at all. and there’s this weird symbol that appears. All this happened after i restored. Help please!…

  2. mon899 Says:

    [..YouTube..] thank you master

  3. ZYNK666 Says:

    [..YouTube..] thx man.thx very much.

  4. xtreon1 Says:

    [..YouTube..] cheers

  5. gozutommy Says:

    [..YouTube..] it fucking worked THX MAN

  6. 3E3E3E3E3E3E3 Says:

    [..YouTube..] i can restart my ipod any other time, but when it freezes i can’t and have to drain the power out..

  7. Milenam2 Says:

    [..YouTube..] thx man, i was very close to taking it to a retail store. I really appreciate it.

  8. dudeman185 Says:

    [..YouTube..] wow it wpokred? wasnt expecting that…thanks man

  9. GaryOc07 Says:

    [..YouTube..] thanks really appreciate it

  10. elyse496 Says:

    [..YouTube..] thanks for the help that really works

  11. bloodkillerX Says:

    [..YouTube..] Wow thanks dude. It worked.

  12. primapeache Says:

    [..YouTube..] thanks for the help! Also, what’s this song playing in the background?

  13. EZComputerHelp Says:

    [..YouTube..] Thanks for the comment. The music address is at the end of the video.

  14. NyssaCha Says:

    [..YouTube..] OMFG THANKSSS!!!!!!!! XD~~ Im ipod was stuck and now its done with xDD I luff yew ;D xD

  15. EZComputerHelp Says:

    [..YouTube..] Thank you everyone for posting comments on this video.. If you like you can also post one on our website. Just click the More info link on the top right of the page and click the “Post for Reset the iPod is here” link. Thanks again!

  16. ukgoonie Says:

    [..YouTube..] it worked very wellthanks dude

  17. kokanunez123 Says:

    [..YouTube..] thanks man mine just froze and now it got fixed by watcing this video

  18. sublimer2091 Says:

    [..YouTube..] I love you…… dont like the music….but now that my ipod is working again i can drown out the bad music with mine…..dam not charged

  19. starburst2500 Says:

    [..YouTube..] THANK YOU!!!!

  20. mauricio951 Says:

    [..YouTube..] Thank you so much. I need entertainment for the dentist’s office tommorrow and my iPod works again!

  21. Fizzyfacee Says:

    [..YouTube..] Thanks so much dude, my ipod froze up today and i was sad :(but google it, this came up and sorted everything :)

  22. linbrad99 Says:

    [..YouTube..] thanks a bunch i was listening to my tunes while working today when suddenly it crapped out and froze up thanks to you i have unfroze it you get 5 stars in my books

  23. xxLauren476xxx Says:

    [..YouTube..] THANKS!!!

  24. killmanjack Says:

    [..YouTube..] thanks

  25. ididapoo Says:

    [..YouTube..] i fucking love you!!!!!!

  26. ididapoo Says:

    [..YouTube..] why does the ipod freeze?

  27. koolperson99 Says:

    [..YouTube..] U ROCK BIG TIME!

  28. hellraiser1010 Says:

    [..YouTube..] mine won’t reset need help plz!

  29. itsendstonight Says:

    [..YouTube..] THANK YOU!!!

  30. brad34en Says:

    [..YouTube..] i love you man!!!!!!!!!!!!!!!!!!!!!!!!!!

  31. Essendon14 Says:

    [..YouTube..] TY!!!!

  32. atdesantis11 Says:

    [..YouTube..] i was messing with ipod wizard and i was in a boot loop at a point of tears and i was holding center and play.!! going on a trip tomorrow you saved my ass i love you man!

  33. x5tephani3x Says:

    [..YouTube..] thank you!!!

  34. smilely22 Says:

    [..YouTube..] Thank you sooooooo much!!!!!

  35. LJE565 Says:

    [..YouTube..] Thank you so much! My iPod froze up, and the instructional sites don’t help very much, and I just followed along with what you did and voila!

  36. Scrubdood Says:

    [..YouTube..] Hehe, mine (around 6 months old now) has frozen like 10 times now, and i just do this and no worries…iPod is cool, sure. But the software is a big pile of shit.

  37. weirdo5123 Says:

    [..YouTube..] thanx bro if i wouldnt have seen this video my ipod would have still be frozen

  38. pahuhu76 Says:

    [..YouTube..] THANKYOU!!!!!!

  39. harrisonsniper Says:

    [..YouTube..] whats the song?

  40. xiixxxixiix Says:

    [..YouTube..] wow lol i thought mine was broke….

  41. arsy123 Says:

    [..YouTube..] thanks man, My ipod always gets into these modes, first it got into Diagnostics and i reset it then it got into disk mode but i forgot how. i was holdin play and select. this crap happens by its self i guess when i forgot to put hold on and put it in my pocket. Thanks.

  42. pescaboy Says:

    [..YouTube..] haha, helped my sister out with that! :)thanks!

  43. 8117326 Says:

    [..YouTube..] ty man

  44. secretlove Says:

    [..YouTube..] wow thankss!

  45. 12345jack1 Says:

    [..YouTube..] wtf, mine still won’t turn off.

  46. metesables Says:

    [..YouTube..] yeah 12345jack I have the same proble STILL turn off

  47. snowboarder334 Says:

    [..YouTube..] thnx dude

  48. YamaniNetsi Says:

    [..YouTube..] thank you!

  49. XxMiszAsheyyxX Says:

    [..YouTube..] thank youuu !i really needed help =D

  50. davitoytoy Says:

    [..YouTube..] my ipod nano like freezes 5 times a week

  51. mlsary Says:

    [..YouTube..] thx helpedout alot

  52. Br3nd3n14 Says:

    [..YouTube..] thanks my ipod wont turn and the same method worked

  53. Awesomedude20 Says:

    [..YouTube..] who sings this song?

  54. Cole637 Says:

    [..YouTube..] Appreciate it!!!

  55. MrPlumber01 Says:

    [..YouTube..] thanks, very helpful video

  56. JenJen03345 Says:

    [..YouTube..] thank you this helped SOOO Much i was so upset that it wasn’t working and this helped so thank you =]]]]

  57. CaeleighS Says:

    [..YouTube..] OMG I LOVE YOU SOO MUCH!!!!! THANK YOU!!! My iPod is my freakin’ life!!!

  58. zairaileana Says:

    [..YouTube..] Thank you i was worried, I fixed !!

  59. potatopye Says:

    [..YouTube..] thank you so much

  60. CALIRACER69 Says:

    [..YouTube..] i need help my computer nad itunes doesnt read or detect my ipod . HELP :)

  61. suprakid2jz Says:

    [..YouTube..] thanx so much lol

  62. xAlexx13 Says:

    [..YouTube..] THANK YOU!

  63. MsCarol4o9 Says:

    [..YouTube..] my problem is that when i try to charge it it always say “please wait very low battery”what should i do? i let it charge for a hour and still it does nothing but says that.

  64. oshi1221 Says:

    [..YouTube..] THANK YOU.

  65. Hifeyzam Says:

    [..YouTube..] THANKS!!

  66. adorepeaches Says:

    [..YouTube..] THANK YOU SO MUCH!

  67. xxFitnessfreakxx Says:

    [..YouTube..] Hey if u get any replies can u let me know too? i have the exact same problem and mine wont turn on either :(

  68. joelleitalejano Says:

    [..YouTube..] I love you! u saved my ipod!

  69. IeeroyJenkins Says:

    [..YouTube..] mine just sits at the dark black screen with a stupid apple… D:

  70. sheri9987 Says:

    [..YouTube..] thabk you!

  71. mandokhail00700 Says:

    [..YouTube..] i have donr the same but it still dont turn off plz help me out

  72. obtusian100 Says:

    [..YouTube..] thank you. simple and easy to follow

  73. utuba1000 Says:

    [..YouTube..] LEEEEEEEEEEEEEEEEEGEND

  74. skateflare Says:

    [..YouTube..] I Accidently Formatted My ipod, Ive Downloaded Something To Recieve The Files.But It Wont Show Up On My PC When I Plug It In :/Anyone Know How To Fix It ????????

  75. TikiAce Says:

    [..YouTube..] Awesome! It worked. Thanks!

  76. 3jose6manuel8 Says:

    [..YouTube..] Thanks Man. It Worked. 5 STARS!!!

  77. Djgonzels Says:

    [..YouTube..] Thanks bro it worked.

  78. bobbystevenson2 Says:

    [..YouTube..] ur a god thank you!

  79. lildhir Says:

    [..YouTube..] thanx a lot ! ! ! it works…..excellent!!!

  80. lildhir Says:

    [..YouTube..] thanx a lot ! ! ! it works ……excellent !

  81. ditto500 Says:

    [..YouTube..] thank you so much! i thought i would have to return it thanx!!!!

  82. jUsTcHiLLiN88 Says:

    [..YouTube..] thank you so much!!!

  83. chanderin14 Says:

    [..YouTube..] THANK YOU SOOOOOOOOO MUCH!!!!!!!

  84. CrazyAces53 Says:

    [..YouTube..] life saver man cause i wasnt ready to throw down another 100$ for this thing

  85. flyysk8er Says:

    [..YouTube..] thannkkkzzz big time

  86. gripmoto Says:

    [..YouTube..] thanks very much, was doing it……didn’t work. Went step by step with yr vid, all good!

  87. NiTeMarex0x Says:

    [..YouTube..] I seriously love you man u probaly save a total of 1million dollars saving peoples ipods :] your my hero :))

  88. EZComputerHelp Says:

    [..YouTube..] Thank you for the great comment NiTeMarex0x.. Thanks for watching…

  89. kiet9cam Says:

    [..YouTube..] thx u so much man my mom almost kill me

  90. fefichula Says:

    [..YouTube..] Thanks a looot!XOXO

  91. EZ Helper Says:

    This will fix error 1437 iPod 5g.

  92. rottweiler900 Says:

    [..YouTube..] thanx 5 star i almost threw it away

  93. zey21 Says:

    [..YouTube..] fucking saved my ipod man

  94. spankiezzz Says:

    [..YouTube..] ty ty ty ty ty ty ty man it worked … u got me calmed down … UR the best !!!!

  95. dipstickderby Says:

    [..YouTube..] thank you thank you

  96. wtmdude Says:

    [..YouTube..] Thanks Man you rock… i was like throwing my ipod across the room!!! THANKS!

  97. XiLoCutiX Says:

    [..YouTube..] cheers mate (Y) helped me there lolwas propa shitting me self hahahad it for 2 days and it broke

  98. EddyMcK Says:

    [..YouTube..] holy shit thanks man

  99. austinalvarado09 Says:

    [..YouTube..] This is so awesome I lOVE you!!!!!!!!My ipod was in disk mode and i could not get it to work you rock!!!!!! I was about to give Up!!! You saved me! YESS!!

  100. mystickscrybe Says:

    [..YouTube..] mine fell off my effing desk while it was syncing. then piece of crap itunes says the device wasnt there. heh.

  101. 166472 Says:

    [..YouTube..] someone tell me what to do cause my ipod is so slow it doesnt scroll with the touch of my finger it takes 5 second to scroll

  102. Ya1Boi1Stax Says:

    [..YouTube..] i just want to no if i restore default settings does it erase eveything on my ipod?

  103. Gothcuzirock Says:

    [..YouTube..] I was so p.o’d that u threw it across my room and started freaking out! Thanks so much!

  104. djdk89 Says:

    [..YouTube..] what would i do if i did that but itunes keeps telling me to restore i ipod after every time i restored

  105. EZComputerHelp Says:

    [..YouTube..] Plz stop off at our website and click the iPod Tag and I’m sure you will be able to fix that. I had that same problem.. There many ways to help fix that.

  106. phenenoneum Says:

    [..YouTube..] thnx for straightening me out i was pressing the wrong button

  107. Ch1ckenKatsu Says:

    [..YouTube..] my head phones dont work with my ipod

  108. gamercruz Says:

    [..YouTube..] thanks man alot

  109. DClean Says:

    [..YouTube..] thanks bro… is it bad for the ipod to be reset often?

  110. beanjean564 Says:

    [..YouTube..] thx alot!

  111. sexy100bitch100 Says:

    [..YouTube..] i totally love u lol i was jus about to smash my ipod up untill i searched for help lol n ur my hero

  112. TombstoneTube Says:

    [..YouTube..] Thanks!

  113. DirtyGettoKid04 Says:

    [..YouTube..] thanks man i ipod had a white screen and i couldnt do you anything but this helped alot thanks man!!

  114. chain3y Says:

    [..YouTube..] exact same thing happened to me

  115. chain3y Says:

    [..YouTube..] it doesn’t erase anything it only goes to default settings

  116. ItachiXEyes Says:

    [..YouTube..] Okay, so i just got a new Ipod Nano 3rd generation 4GB, and it should hold up to 1000 songs rufly, but it says i only have like 60 mb left and i only have about 750 ish songs, at an average of 4:00 minutes long, and i have no video’s or Pictures, an the original hardware that say Other isnt holding my other like 1.5GB so where did it, go, or how do i contact apple, becasue it is gipping me.

  117. persiankillers Says:

    [..YouTube..] true, but its good for those who forget the combination code,like me, LooOOllforget the password? okhold >on and offthan> hold menu + Center button at the same time.Waite 6-15second ~## dats it ~ u done

  118. xmansonchaosx Says:

    [..YouTube..] omg i was also about to smash my ipod to smithereens thanx!!why did that happen in the first place

  119. MacPr0xnxx0 Says:

    [..YouTube..] i have the same ipod and i do the same good video

  120. Polaris18CDN Says:

    [..YouTube..] wow sweet man thanx. I got a 2gb nano and sometimes after putting new songs on it it freezes and I would have to wait for battery to die. but not anymore. thanx man

  121. Plasvi Says:

    [..YouTube..] When I had my first iPod, it went totally broken, cause’ this didn’t work, and I heard this weird sound coming out of it, every time I tried to put it on.. So, if that happens to you, your iPod is broken!

  122. unholyelite Says:

    [..YouTube..] This same thing just happened to my ipod, keeps turning on then off and making a shut down noise. Hopefully the battery dies and i can mess with it, because right now resetting it does not help it at all and the usb does not detect it either.

  123. greendayboy482950 Says:

    [..YouTube..] thx, you fix’d my ipod :D

  124. jumpstylerlee Says:

    [..YouTube..] Thanks You Fixed My iPod :)

  125. texasmade08 Says:

    [..YouTube..] man my shit just comes on and wont let me scroll down or up, it wont fucking do SHIT!!!!!!!!!!!!!!!!!! so what now????

  126. javierchile88 Says:

    [..YouTube..] Ih my god!! Thank you so much man! It worked!!!TY TY TY!!!

  127. musicxazn7 Says:

    [..YouTube..] i didnt know how to put my music into my library because my cousin from korea had put like, 500 songs on it for me.someone told me to sync it to the computer, and i did.thenALL MY MUSIC AND PICTURES WERE ERASED. EVERYTHING. EVERY SINGLE ONE. IS THERE ANYWAY TO DO SOMETHING ABOUT IT???!?!?!?!?!?

  128. C2hot1997 Says:

    [..YouTube..] it really fuckin works

  129. Amino2 Says:

    [..YouTube..] This process may sometimes take you 1 minute.

  130. WWWDanielWWW Says:

    [..YouTube..] i love you

  131. letjkrule Says:

    [..YouTube..] my ipod nano on the screen says that it is connected with the picture of the connector in the yellow circle. but I diconnected it and it still says it. I pressed everything but it won’t work.. help?

  132. letjkrule Says:

    [..YouTube..] dang. nvm. I tried it and I had forgotten to press the mid and muenu button. lol thx.

  133. inmate411 Says:

    [..YouTube..] so when i do this am i still gonna have all my music n evrything??

  134. EZComputerHelp Says:

    [..YouTube..] yes…. you will still have all your music after the ipod reset..

  135. xxxfalcor Says:

    [..YouTube..] ty mr.

  136. smartnaimat Says:

    [..YouTube..] thank you soooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo much for this video,, it really worked for me,, my classic 80GB ipod was not able to turn off,, but your trick helped me.

  137. StaRFishSTabbEr Says:

    [..YouTube..] do u lose all of ur songs by doing this?

  138. godfatherpin Says:

    [..YouTube..] thanks bro my ipod works now u help alot

  139. EZComputerHelp Says:

    [..YouTube..] No..

  140. EZComputerHelp Says:

    [..YouTube..] Thank you for the comment godfather.

  141. nenafosho Says:

    [..YouTube..] thank you so much!!!!

  142. NatProSO Says:

    [..YouTube..] Thank U so much for this!

  143. trixie22501 Says:

    [..YouTube..] Thank you very much. You rock. :)

  144. je381 Says:

    [..YouTube..] Thanks!!

  145. 1987BUSHMASTER1987 Says:

    [..YouTube..] thanks

  146. BurnBaby105 Says:

    [..YouTube..] okay.so my ipod like works and all.but the songs dont play. at all.it stays at 0:00 and stays silent.any ideas on how to fix it?

  147. superjew2177 Says:

    [..YouTube..] THAN YOU!!!!!!!!!

  148. 21BenDover Says:

    [..YouTube..] thank god and u of coarse

  149. vietkidd75 Says:

    [..YouTube..] can you help me dude?

  150. deadman232 Says:

    [..YouTube..] OHh respects man.

  151. jitterboo Says:

    [..YouTube..] thanks my ipod just froze and i knew you could reset it bt ive lost my instructions

  152. edismone Says:

    [..YouTube..] thanks! worked great

  153. itachi1217 Says:

    [..YouTube..] Thanks My ipod wouldnt turn on untill I did what you did.

  154. ShadowSkelly Says:

    [..YouTube..] anybody know what to do if ur ipod gets wet?mine turns on but i cant scroll dwn or up

  155. Zacka211 Says:

    [..YouTube..] If I knew you.I would bend over and kiss you.Yeah I know I sound kreepy but its true ;-;THANK YOU SO MUCH MAN! YOU FUCKING SAVED MY ASS! I’ve only had my iPod for 5 days! And ve been longing for one!My iPod was stuck on “Do not disconnect” even though I dont remember connecting it. It was weird. anyway. It works thanks to you. THANK YOU.

  156. EZComputerHelp Says:

    [..YouTube..] LoL Zacka, Thanks for the comment…

  157. knight100888 Says:

    [..YouTube..] ty my ipod was froze3n on the little appe icon

  158. voltazorz Says:

    [..YouTube..] thanks alot!!

  159. lovejaejoongie Says:

    [..YouTube..] Hey it didn’t work for me. I tried your method but this red cross keeps appearing! D

  160. GingerKiddd Says:

    [..YouTube..] thanks!

  161. EZ Helper Says:

    Can this fix ipod error 1413?

  162. t8pp3r Says:

    [..YouTube..] it didnt work for me :( is this video showin you how to wipe all songs??

  163. AlsoKnownAsEW Says:

    [..YouTube..] thanks!

  164. AlsoKnownAsEW Says:

    [..YouTube..] heh, i think you should get some pros to repair it for you-

  165. erikwhittington Says:

    [..YouTube..] thanks that helped a ton!

  166. reinerballer1 Says:

    [..YouTube..] wow. thank you!

  167. YouBetterBelieveIt1 Says:

    [..YouTube..] ty very much

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