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I turned on my iPod, it said “Connect to your computer. Use iTunes to restore.” What is this?
If you get this message on you iPod, and iTunes will not find “your” iPod but finds a iPod connected with the name “iPod” in the left menu bar of iTunes, and the iPod restore will not work. (iPod locks up. Will not connect to computer.) How to fix iPod that says use iTunes to restore. Try the steps below.
I received this error message when I plugged in an FM Tuner or FM transmitter that would transmit across the whole FM band 88.0 to 107.0. It plugged into the iPod Plug not the headphone jack, it would also charge the iPod when it was plugged into the wall or car plug. I could not get my iPod to work until I did the steps in this post. After it was done the FM Tuner worked and the message has not come back yet.
But there are many reasons why you might get this message.
This error does not always mean you iPod is Dead or Fully Broken.
Please check the comments, other people have fixed this issue in different ways. If you had this happen to you and you were able to fix it please post, how you got the error and how you fixed it (did you plug something in like me?). We are just trying to help people so their first reaction isn’t my iPod is BAD and run out and buy a new one.
- Eject or Unplug the iPod from the computer
- Uninstall iTunes from the (click Start, Settings, click Control Panel,Add or Remove Programs)
- Reboot the computer
- Download a new copy of iTunes form the Apple website
- Install the new copy of iTunes
- Plug the iPod back into the computer
Related posts:
- How to restore iPod
- Get longer battery life from your iPod!
- Windows System Restore
- iPod Reset Utility to restore iPods
- How to Defragment the iPod Video 5th Generation
August 5th, 2007 at 5:10 am
Didnt work , what else can i do??
August 5th, 2007 at 8:27 pm
Are you sure you rebooted after the iTunes uninstall?
August 25th, 2007 at 10:10 pm
How do I make my i-pod look and say exacly that? Are there steps to make my i-pod say exacly that?
August 26th, 2007 at 12:19 am
No this is not steps to take if you want your iPod to say this. This is a how-to on, getting your iPod working if you get this message.
Now if you want to get this Error message, just go into the iPod diagnostic panel and when you come out of it you will sometimes get that Error.
October 2nd, 2007 at 4:24 pm
i did this and no more message but grey apple shows up then turns on and off
October 11th, 2007 at 10:00 pm
Thanks. That worked!!!! Nice one..
November 24th, 2007 at 2:39 am
If you un-install itunes will it delete all your songs on itunes???
November 24th, 2007 at 3:50 am
O and i did that technique and my ipod didn’t show up on itunes???? Please help ME!!!!!!!!!!
November 29th, 2007 at 10:46 pm
No.. If you delete iTunes, it will not delete your songs off your computer.
December 14th, 2007 at 7:33 pm
is there a way of making this without erasing the songs of my ipod, i dont have the songs on my itunes :S
December 14th, 2007 at 10:53 pm
I don’t think it will erase the songs on your iPod. It did not erase my songs but I did have them on the computer hard-drive
December 15th, 2007 at 7:06 pm
after i do this, do i have to click on restore in the itunes?
December 18th, 2007 at 9:56 am
I’ve tried this but it wont work. :S
any other ideas?
December 18th, 2007 at 11:09 pm
Did you try to reset the iPod? This post shows how.
December 20th, 2007 at 10:29 pm
Do you absolutely have to reboot the computer?
December 21st, 2007 at 7:45 pm
Yes…You should reboot the computer. This is the way it worked for me. If i did not reboot then it would not work.
December 25th, 2007 at 6:22 am
I did all of this but i still have the same problem! This never happened before. I had to install a new battery and screen. Once i synced my ipod again the problem occured. I uninstalled itunes, installed a new itunes program from their website and unplugged and plugged my ipod back in the computer,rebooted it,and reset my ipod.
December 25th, 2007 at 6:39 am
Wait! I forgot to add that i rebooted my computer after uninstalling itunes. Then i installed the new one.
December 27th, 2007 at 3:00 am
I also tried to change the disc drive/pathway of my ipod and it still didnt work.
January 2nd, 2008 at 2:45 pm
I have uninstall the ituns i have turn down my computer than i turn on than install the new ituns than i connected to the computer the ipod then i clik for the restore and than i have this massage The Ipod ˇˇIpodˇˇ could not be restored.An unknown error occurred (1418)
help please
January 4th, 2008 at 6:33 pm
Try connecting your iPod to a different USB port.
January 10th, 2008 at 11:32 pm
I tried connecting my ipod to 4 different usb ports and it didn’t work.
January 19th, 2008 at 7:18 am
I got the same problem as louie82y but its for an ipod 30gig video 5 gen what ever. So i tryed the reboot tryed the diffrent ports tryed the drive letter tryed waiting til battery was dead then charge then use itunes tryed uninstall of itune then reboot then plug ipod in blah blah still didnt work. I have vista so i thought maybe that was the problem but nope i tryed it on an xp and samething came up. When i first got this message i opened it and disconnected the batttery and hardrive and then hooked it up to itunes and like magic it worked but then went for that stupid 1.2.1 or something update and it went back to the same “Connect to pc. Use iTunes to restore ” crap. I dont know whats wrong with it now but it wont work need some help with this one searched google almost to the end of list when entering this error message and im getting sick of it …..wouldnt be so bad if i didnt pay so much money for it ….
January 19th, 2008 at 7:21 am
also tryed the reset trick and putting it in disk mode didnt work either …… theres lays the challenge for yeah….. and im not trying to be a smart @%# trust me just want this Icrap i mean ipod fixed
January 23rd, 2008 at 2:08 am
I have Vista too
January 23rd, 2008 at 7:18 pm
i really do think its a vista problem but i wont know until i get my xp running again if anyone finds another way to save this ipod of mine feel free to respond here.
January 23rd, 2008 at 9:11 pm
Yes me too. I called Apple support and they want me to pay 30$ just to tell me the directions on how to fix it over the phone. What a rip off!
January 26th, 2008 at 3:28 am
Ez Helper ?
January 27th, 2008 at 4:15 pm
Did you try it on XP yet?
January 28th, 2008 at 1:15 am
Well I can’t. Is their any possibility I might of did something wrong when i replaced the battery and screen??
January 28th, 2008 at 8:46 pm
Ok tryed it on my moms computer which is a xp and the darn thing wont work there too …but see the thing is i tryed this on my old xp computer which is down for the count and the thing worked…is there i place or software
where i can restore it too last known good settings?
January 28th, 2008 at 11:55 pm
Mine has always worked on Vista this just started happing for no reason besides replacing the battery and screen.
January 29th, 2008 at 4:04 pm
I dont think your ipods are bad louie and puppetmasta. I do think its just a software fix.
January 30th, 2008 at 7:12 pm
how do i do the software fix ?? i know when it comes up as a external drive on my computer its empty i mean nothing in it at all. none of that calender stuff or any other info ……..Need help with this one could maybe email me a list of steps on how to fix this thing ?
February 2nd, 2008 at 3:34 am
my computer freezes when I click on the external drive in my computer. I have to bring the task manager up to close it.
February 9th, 2008 at 6:21 pm
So do you know of any software fix??
February 12th, 2008 at 9:13 pm
ok so i got another ipod 30gig and tryed to transfer the files the only file that wont transfer is “F35″ or “F34″ i dont know if this is the problem but it keeps shutting down my computer when i try to transfer that file. I cant see whats in that file though …….does that help you Ez Helper ??
February 14th, 2008 at 4:47 am
Louie82y you might be able to use IpodWizard. I tryed but the darn thing aint working for me.
February 14th, 2008 at 11:43 pm
I’ll try it but isn’t it a hack for ipods like Rockbox?
February 15th, 2008 at 12:04 am
Wait how would i use ipod Wizard to fix my ipod?
February 23rd, 2008 at 3:18 am
it fixes it but it wont fix mine ……might for yours google it read about it ….not like it will waste your ipod anymore then it is
February 23rd, 2008 at 6:22 am
I found this site: http://www.ipodwizard.net/showthread.php?t=7207
all the programs listed are suppose to fix all ipod problems, but for me it didn’t fix anything. In the middle of the process it always says: Unable to complete Format.
February 25th, 2008 at 5:04 am
I got my Ipod to work! I went to restore my Ipod, when i got the message that the Ipod has been restored and the message will go away in however many seconds it was, I disconnected it. Then i waited for about five minutes and my ipod worked. But now every time I sync my ipod with itunes my computer crashes!!!
February 25th, 2008 at 8:34 am
try rockbox
February 25th, 2008 at 12:06 pm
Thats exactly what I was going to try but as soon as I plug my Ipod in even if Itunes isn’t open, it’ll automatically try syncing thus crashing my computer. Also puppetmasta I tried doing this before I restored my Ipod
http://www.methodshop.com/gadgets/ipodsupport/erase/index.shtml
So do what the the link says to do then, restore your Ipod when you get the message that restore is complete.
February 25th, 2008 at 12:08 pm
After its done formatting like that link says to do then restore the ipod and unplug as soon as the message pops up that says it will go away in howevermany seconds.
March 11th, 2008 at 4:33 am
i just bought another one with a broken screen and just switched the hard drive but thanks
March 12th, 2008 at 12:30 am
I got mine working now but its slow as hell. Thats my only problem. Anyone know how to fix it?
March 12th, 2008 at 2:42 am
Defragging the iPod might give it a small boost.
March 12th, 2008 at 10:44 pm
Thanks it helped a little, and I like the new layout.
March 13th, 2008 at 12:38 am
Thanks Louie
March 17th, 2008 at 8:50 pm
i dropped my iPod down the stairs and it came up with this message.. i have tried restarting it but its just making a clunking noise and turns on anf off with this message.. i have restored it but it says its in recovery mode… PLEASE HEEELLP MEEE!!!
March 17th, 2008 at 10:48 pm
WoW if you dropped it down the stairs then it may be dead for sure. Did you try the steps in the post?
In this post I do not restore it, I just do some reboots of the PC and fresh deletes of iTunes then reinstall and Reseting the iPod….
Link to How to Reset the iPod.
March 19th, 2008 at 12:40 pm
It took me 3 months to fix this. What I did was force it into disk mode by resting the ipod and then holding down the play/pause button and middle button. Then plug the ipod into the computer and go to “my computer”. Reformat by doing this: http://www.methodshop.com/gadgets/ipodsupport/erase/index.shtml
When its done reformatting it should say “could not complete format” or something like that. It still worked even though you got that message. Then after that restore your ipod in itunes and as soon as you see the message stating that restore is complete and this message will erase in 10 seconds unplug the ipod and it should work. It may take 5 minutes for it to boot up.
March 19th, 2008 at 9:46 pm
I’m glad to hear your iPod is fixed Lou.. That link is a good resource for people who need help with their iPod. Thanks again..
April 6th, 2008 at 3:31 am
So my Ipod 30gg gave the message and I don’t want to delet my I-tunes becaus ei don’t want to have to risk 3,000 songs so can i on another computer just download a frest itunes and then start the proccise?
April 6th, 2008 at 5:51 am
Thanks for all the tips mine works!!!!!!
April 8th, 2008 at 7:28 pm
I have tried all the stuff in the posts. However after the restore process the message still pops up. Any other advice or things i could try?
April 11th, 2008 at 5:38 am
[..YouTube..] yes, my computer wont even recognize the iPod…….will the partition thing work?
April 12th, 2008 at 5:16 am
[..YouTube..] what if the computer cant recognize the device?? will it still be able to restore?
April 17th, 2008 at 3:46 am
come on put some video so we can repair us ipod
April 17th, 2008 at 9:51 pm
You could try putting the iPod into disk mode.. Then do a reset. http://www.ezcomputerhelp.org/ipod-disk-mode/
April 18th, 2008 at 3:33 pm
[..YouTube..] this same thing is happening to me.. apple needs to stop building fucked up players then charge the amount for a new one to fix one!!
May 3rd, 2008 at 12:40 am
[..YouTube..] I Have te same problem ^
May 3rd, 2008 at 11:53 pm
[..YouTube..] I have the same problemPLZZZ Help!
May 7th, 2008 at 3:40 am
help!! Replaced screen in a 30GB video ipod. Now I’m getting same thing as Louie82y. I operate on a mac, so some of his fixes don’t work for me. My ipod says to connect to the computer and itunes. When I try to reformat it gives me the 1416 error. When I delete itunes, reboot, and reinstall I get the same thing. A day or so ago I got the thing working but then within 24 hours it deleted everything. Again I got it up and running and then pressed reset to see if it took, and it didn’t. I am at wit’s end! What can I do on my mac? I tried repairing it, but in utilities it won’t give me access to it because the command is in grey. In the past when I finally lucked into it running the repair function said there was nothing wrong! This can’t be right. HELP!!
May 7th, 2008 at 12:23 pm
[..YouTube..] umm restart in disk mode?
May 13th, 2008 at 7:27 am
[..YouTube..] i have the same problem -.-
May 13th, 2008 at 2:08 pm
[..YouTube..] that happened to me.. i didnt know what to do so i just turned it off then turned it back on and it was back to normal..
May 26th, 2008 at 5:08 am
[..YouTube..] same problem hellpp…nothin helps….its always in disk mode…and when i plug it in,,,it says ipod is corrupted.andhelp
May 27th, 2008 at 11:15 pm
[..YouTube..] go on on to the ipod website thengo to support and it tells you what to do and fixes it for you
June 2nd, 2008 at 8:19 pm
i replaced my ipod screen , now im getting this message, but when i plug it into my computer, my ipod doesnt show up in ttunes, what can i do?
June 2nd, 2008 at 8:28 pm
and i tryed the thing that luie said to do, but it doesnt show up in my computer either
June 4th, 2008 at 8:29 am
[..YouTube..] i dont want my ipod to restore!!!!
June 4th, 2008 at 10:26 pm
I dont want my ipod to be restored!!1 how do i get it to not restore?
June 7th, 2008 at 7:53 am
[..YouTube..] Try to Reset the iPod to get it out of Disk Mode.. Many ways to fix this error is in the MORE INFO link to the EZ Computer Help website.
June 8th, 2008 at 4:30 am
Ok uh I found out that really my Ipod’s hardrive was messed up. I also notice most of us get this problem from replacing screens, weird =/. Also @Kelly you have to restore your Ipod =/. And for my case my Ipod never fully worked again, Im gonna need to buy a new Ipod, and if nothing works its possible your hardrive is dead too. After getting my Ipod too work it was never the same again. My only suggestion is too buy a new Ipod. I have too aswell =/
June 14th, 2008 at 8:50 am
[..YouTube..] LOl how to fix// that… i got the same problem???? god…
June 15th, 2008 at 12:21 pm
[..YouTube..] I try everything what you say on that website ….. right and i restore it.. it dont let me restore and it give me something like this “The iPod “iPod” could not be restored. An unknown error occurred (1418).” Something like that.. Help Help. Plz Reply fast
June 16th, 2008 at 9:17 am
[..YouTube..] When I try to restore on itunes it says error: (1418)and my ipod freezes
June 20th, 2008 at 6:10 am
[..YouTube..] the same shit happens to my ipod and my ipod freezes itunes.. can some help please!!!!!
June 22nd, 2008 at 12:38 am
Help please! When i turn on my ipod, the apple logo appear, then it turns to an ipod with a sad face. Do u think i should go to the store and get it repair? or what should i do?
June 22nd, 2008 at 1:58 pm
I have never seen the iPod with a sad face. You could try a reset..
http://www.ezcomputerhelp.org/how-to-reset-the-ipod-my-ipod-wont-turn-on-or-off/
June 24th, 2008 at 4:04 pm
[..YouTube..] me too
June 26th, 2008 at 3:08 am
[..YouTube..] my ipod froze and i had to reset useing middle and menu keys. then it wont turn on because it says restore. then i try to retroe and itunes wont let me ! brand new ipod nano 2 days old help me plz
June 30th, 2008 at 6:07 am
[..YouTube..] whenever i try to restore my ipod, it says that an error occured, and it doesnt restore it. HELP ME!!
July 1st, 2008 at 4:32 pm
[..YouTube..] i get this exact message but when i connect it, it connects for like 5-10 secs then disconnects n gives me the sad face
July 4th, 2008 at 12:54 am
[..YouTube..] i have the same problems, i have used disk utilities for format the hd, restore the ipod through itunes and it always gives me he same msg
July 5th, 2008 at 4:40 am
[..YouTube..] i have this too and i do the restart thing and i restored it and it says its restored but it says that i need to restore it again and i restored it like 6 times and its still not working is there n e thing i can do at all besides throwing it away?
July 6th, 2008 at 4:28 pm
[..YouTube..] hey ……………….try reinstaling your firmware………..download ipod wizard from google and follow the steps in the help section………..i think it ill work………pls rply
July 12th, 2008 at 12:52 am
hey i did all of the above and it still tells me to restore
still says “do not disconnect”
July 14th, 2008 at 4:26 pm
[..YouTube..] I had the same problem.. but…. when I connect my ipod to the computer and try to restore it… the ipod star doing a sound and itunes freez… so i shut down the computer and after 15 min the ipod turn of and stop doing the sound… I need so much help whit this issue… or every ipod user most do something and do not alow mac to do this… Pura vida
July 14th, 2008 at 4:28 pm
[..YouTube..] The same happen to me but my ipod star doing like a sound…. and I try restored it and nothing happen…. so i turn of the computer and after 15 min the ipod stop doing the sound…. is not possible the ipod user alow mac do this… please some one help couse i dont wanna trow out my ipod…. muchas gracias( pura vida as well)
July 16th, 2008 at 7:30 pm
I did this and it doesn’t worked. My computer recognize the iPod like a removable disk… What’s the problem? I’m thinking that maybe is the hard disk or the logic board… Help me please!!! I miss my iPod
July 21st, 2008 at 7:53 pm
OKAY SO I WAS DOWNLOADING THE NEW SOFTWARE FOR MY IPOD OF THE ITUNES. ALL OF A SUDDEN IT STOPPED WORKING AND I GOT THE ERROR MESSAGE “USE I TUNES TO RESTORE” I RESTORED IT, AND IT KEEPS SAYING THE SAME MESSAGE OVER AND OVER AGAIN. IT STILL DOESNT WORK! I CALLED APPLE, AND THEY SAID ITS BROKEN AND 2 BUY A NEW ONE. SOME ONE HELP ME PLEASE!, ITS LESS THAN 1 YEAR OLD, IT CANT BREAK SO FAST=(
July 24th, 2008 at 8:25 pm
Jeanette if you tried everything in the comments, and it still don’t work then it might be broken.
Did you try all the things that people have suggested in this post yet?
July 29th, 2008 at 5:12 pm
amigos el problema este es del disco duro del ipod, el disco duro no gira completamente sino que se detiene cada 1/4 de vuelta de este lo que hay que hacer para solucionar el problema es abrir el ipod es muy facil lo abren y checan su disco duro lo presionan un poco de la parte plana no de las orillas de la parte plana en el centro o asiiii y van a escuchar como el disco duro ya no se traba ahora si gira completamente lo conectan a su computadora y ahora lo va a detectar normal como si funcionara le hacen una restauracion y listo ya quedo
August 4th, 2008 at 5:43 pm
Hey i did this and it started to restore and i got a message error (1437) apple doesnt have anything on this in thier support pages… anyhelp? or is my harddrive fried?
August 22nd, 2008 at 3:08 am
I had the error 1437 as well, and nothing i did worked UNTIL… i followed the link in reply 83 above. The reset worked…at least it appears to be recharging, and isnt frozen anymore. Thanks everyone!!!
August 27th, 2008 at 1:52 am
[..YouTube..] i have exactly the same problem
August 28th, 2008 at 8:31 am
[..YouTube..] alright. I’ve done the five R’s of iPod repair, but iTunes still isn’t detecting it. I’ve reinstalled and uninstalled itunes twice now, and even tried the “repair” option in windows but it still doesn’t work. Help?
September 3rd, 2008 at 4:06 pm
same problem here! still no luck to fix my ipod displaying ” used itune to restore” any other solusyon out there???
September 8th, 2008 at 5:21 am
hint for those of you getting this message after dropping your ipod.
if it’s out of warranty, FIND OUT FIRST the best way to open it up and check the connections. look for loose connections and or pinched/torn ribbon cables betweenthe harddrive and the board. Oh, and if your drive is grinding, this won’t help all by itself. There’s ways to fix that too, but with varying degrees of success.
Bottom line- the message that you’re getting doesn’t necessarily mean your files are lost, and if you’re willing to take the chance at opening it up, you might be able to get everything back with no problem. This just happened to me last night and it works like a charm now.
anyway, hope that points some of you in the right direction…
September 28th, 2008 at 11:05 am
[..YouTube..] same thing happend to mine. i went to apple store, they said it was carroted, but i had mine for 3 years…..
September 28th, 2008 at 11:07 am
[..YouTube..] me toooooooooo!!!!!!!!! only mines much older.. anyway i went to apple store, siad it was corroted so, id say go in and have them look at it. since its way less a year old they chould fix it, or replace it….
September 30th, 2008 at 2:23 pm
When You Say Reboot Do You Mean Restart The PC Or Actually Reboot It, Deleting All Programmes?
I followed These Steps But My Ipod Keeps Saying Code Error 1437 And I Cant Restore It…What Should I Do?
October 1st, 2008 at 8:49 pm
Yes Restart the PC..
October 2nd, 2008 at 1:03 am
I Did Just That But What Happens Is It Takes A While To Come On iTunes And When I Try To Restore It Says Code Error 1437…What Shall I Do?
October 2nd, 2008 at 9:09 am
[..YouTube..] my fucking ipod is doing that shit too
October 2nd, 2008 at 7:57 pm
Did you try Resetting the iPod? Link to iPod Reset.
October 2nd, 2008 at 10:45 pm
Hey, i just downloaded iTunes 8.0 and ever sence everythings been fucked up, so i tried to download an old version that worked, but sence i had 8.0 it wont load it up. (my ipod got the connect to computer message outta nowhere, it just happened) so im reinstalling itunes 8.0, but i hear its got problems. i need this shit to work.
October 6th, 2008 at 5:00 am
i tought my iPod was dead this tips make it came back to life thks a lot!
October 8th, 2008 at 12:57 pm
[..YouTube..] help! i dont know what to do to my ipod video 80gb T.T when i open my ipod theres a message “connect to ur computer and use itunes to restore” so i did what the messages said. but when the restoring process is done. still not workin. thnks
October 9th, 2008 at 3:00 am
help! i dont know what to do to my ipod video 80gb T.T when i open my ipod theres a message “connect to ur computer and use itunes to restore” so i did what the messages said. but when the restoring process is done. still not workin. thnks
October 10th, 2008 at 5:33 am
[..YouTube..] Try the link in the MORE INFO link at the top right of this page..
October 10th, 2008 at 7:52 pm
Thanks for the comment Seven..
October 10th, 2008 at 10:08 pm
I recently discovered my ipod was in disk mode and i try 2 reset it but it wont and my itunes wont open help me!
October 12th, 2008 at 1:45 am
Try to Plug the iPod into the computer and Resetting wile it is plugged in.
October 15th, 2008 at 12:23 pm
[..YouTube..] i did what it said and i have restored my ipod with itunes like 30 times and everytime it says do not disconnect after it gets done and i dont and it never works!!!!
October 17th, 2008 at 8:58 am
[..YouTube..] did u ever get this fixed, and if so, how?
October 17th, 2008 at 11:11 pm
[..YouTube..] Yes please read the post to this video on our website… Link is in the more info section.
October 22nd, 2008 at 2:29 pm
please i need a help from you because each time itry to switch my ipod on it deplays connect to computer then use itunes to restore. how can i repair it because am a zambian and am not updated to new technology.please if their are ways send settings so that ican restore it.and also the proceedures how to go about it.the problem was resulte when i was try to put music on it.quity alight when you connect it to a computer the music desplays.now when you remove it to a computer it shows on the screen that connect to computer then use itunes restore.i dont if the ipod is overloaded with music.so please do something i will appreciate.
October 26th, 2008 at 6:42 am
please help me my ipod when i switch it on it shows connect to computer then use itunes to restore.i have tried by all means but i cant help it.what can i do this problem am based in zambia
October 26th, 2008 at 3:35 pm
[..YouTube..] diddo
November 1st, 2008 at 5:00 pm
You never answered my question.
what is error 1437 and how can i fix it?
my ipod has been screwed up for months now and no one has any idea what is going on.
November 5th, 2008 at 4:01 pm
[..YouTube..] yea same here, when i do it it sais my ipod will come up on the itunes menu after it has been restored and when it does it just does the exact same thing again, it sais it has to be restored
November 6th, 2008 at 4:21 am
m i pod get the whole stupid message wit da connect to itunes, so i plug it in my computer and nothing happens until after like 15seconds when my ipod screen freezes and my computer reads my ipod as a removable disk drive, and itunes reads it but when i click restore it says the error shit. ive tryed sooooooooo many things from ipod wizzard to rebooting my computer to disk mode on my ipod, now im just gonna have to smash this peice of crap if u cant help me. “ur my last resort” BTW:i have a 30gig video, and no1 said anything about installing rockbox or any custom firmwares, because i did like a week b4 my ipod broke and i was wondering if thats what did all this crap! T.T………
November 6th, 2008 at 10:36 am
hi gys… i have a problem with my ipod nano 1st gen… when i try to open it the message will show: use itunes to restore in different languages.. and sometimes a ipod sadface will come out… waht will i do?.. plz help me…
November 12th, 2008 at 9:25 pm
Hi plzzzz help me out!!!!!! It shows the same message “connect to your computer n use itunes to restore” Itunes detects it n says “a corrupted ipod is detected n needs restore” when i restore it,it says “the ipod “ipod” cannot be restored. An unknown error occured(1437)”plzz help me. Its a 5th generation video IPOD.
November 12th, 2008 at 9:27 pm
Also the (do not disconnect) Icon which it usually shows in black n red color has become colorless.
November 13th, 2008 at 5:09 am
i have the dreaded 1437 error also ,on a 30g 5th gen
apple support says its 1 of three things.
1 itunes problem
2.ipod problems.
3.usb problem
fantastic what the hell else could it be the idiots ,there aint nothing else.
however in bmy case i have 3 other ipods in the house all work to any usb port on any itunes version on 4 computers
i think apple covered all bases with their answer exept, whats wrong with it
after much reading on the net on this error and trying all fixes with no success i suspect its a drive problem because in diagnostic mode i do not have a hdscan option come up.i suspect that the drive may need formating.of course windows wont do it do it cos the drive shown shows as unknown op sys. therefore im getting a zif hard drive to ide 3.5 adapter and will try to see the drive in dos
and see if it needs a fdisk / format /scandisk
its all i can think of .at least it will prove the drive
this ipod has done 93 hours since sept 2006.
has anyone else had a drive failure for so few hours without being dropped.
November 15th, 2008 at 1:32 am
my ipod wont work either and whn i try to restore it it says error
November 20th, 2008 at 5:28 am
ok following my post 2 back
Ive tried the coverter and bios sees the drive but spinrite cannot read sector 0 on part 1
in other words shes a gonna
oh well
November 21st, 2008 at 11:43 am
thats mean error 1437 is hard driver problem ?
November 29th, 2008 at 4:22 am
i trid to restore it now if i plug my ipod into my computer it doesnt show on itunes does this mean my ipod wont work anymore, what else can i do it finished restoring but froze my computer…
December 1st, 2008 at 1:05 am
[..YouTube..] i tried every thing your web site said to doand it still dont work! i kept on repeating the steps all over Againand its the same thing!mann!can you pls help me with this problemi dnt want my 30 gb ipod to go to waste~~~~~~~~Thank you
December 10th, 2008 at 5:33 pm
HelP!!! I have the error 1437! What can I do?
December 19th, 2008 at 1:33 am
ok soo if ur ever stupid enough to try and jailbreak a jailbroken ipod, u will have to hold both buttons on ur ipod while clicking the mouse..otherwise it will just keep getting stuck on the ziphone screen and not go anywhere..man am i dumb
December 26th, 2008 at 8:14 pm
I just received this e-mail from youtube..
“need help
well i have the squared ipod nano the first nano with video..
and i connected it to my computer…..but it said it couldn’t read it then that it was corrupted and to fix it i have to click restore…so i click restore…then it was supposably restoring then it said ipod could not restore…that there was an error…so from there i disconnected and took of the usb cable…..so after that the screen turned white and im guessing that was disk mode??
i tryed to restart it…and i when it turned back on it had a pic of the usb cable…and it said use itunes to restore…so i connect it again and i tired restoring it again but once again it didnt work
so i disconnected and it had the pic of a battery and i just waited and it turned off
after that it never turned on……not even with trying to restart it…or connecting it to itunes
please please please i need help tell me whats wrong with it”
December 29th, 2008 at 9:29 am
[..YouTube..] listen dude, can u help me with mines?mines doesnt download songs, it says connet a device when i connect it, it doesnt connet , can u help????????
December 30th, 2008 at 12:03 am
Is anyone getting the ipod error 1418?
December 31st, 2008 at 5:37 pm
I had this error 1437 on my iPod suffle (2nd) generation) to overcome the problem I had to turn off boot sector scanning of removable media within the free version of ‘AVG’ I have installed.
1. Double click the AVG icon in the system tray.
2. Tools -> Advanced Settings -> Resident Shield
3. Uncheck “Scan boot sector of removable media”
4. Apply -> OK
5. Reattach the ipod to the PC with the power switch in the off position
HTH’s – OL
January 1st, 2009 at 3:59 pm
wow AVG was the problem oliver? Thank you very much for the tip.
January 2nd, 2009 at 11:11 am
Further research and testing … as my AVG fix seems to have been a one off fix. I’ve since had the error message. I wasn’t too happy to see it back !!!!
AVG did not seem to be the only cause of the error message. The message itself seems to be a very generic one. One that simply means there was a communication problem of some description. Whether that be of a software config issue (AVG) or a hardware driver, or actual physical hardware. On top the AVG config change.
1. I installed iTunes on my company laptop to prove there wasn’t a hardware problem. There wasn’t so wiped the device of songs.
2. On my home PC (the problematic machine) Moved the iPod Shuffle docking device from my on board USB connection (Front port) to one of the ports on a USB PCI card I have installed. (Differing make / model and drivers)
Correct troubleshooting you make one change and then retest. I didn’t :-/ the combination of the two points above and my previous AVG posting seems to have fixed the problem.
Good luck and Happy New Year – Oliver
January 2nd, 2009 at 4:42 pm
Thank you very much for the update Oliver. If you find anything new please post back.
January 5th, 2009 at 5:51 pm
please help!!!!! i cant understand that i plug my ipod on the computer it finds ipod put when my computer says that i can unplug my is pod i unplug it put it says use itunes to restore WTF?
January 5th, 2009 at 11:18 pm
[..YouTube..] when i connect mine to itunes when it’s in disk mode itunes finds it and when i click restore my ipod goes out of disk mode so it won’t restore it its EXTREMELY annoying
January 12th, 2009 at 5:13 am
My iPod showed on the screen “Use iTunes to restore” every time I turned it on after multiple resets. I then attempted a restore after I wiped the old version of iTunes and downloaded the latest version of iTunes to my pc. My iPod still wouldn’t restore when I attempted to sync it as my pc didnt even recognize it. So lastly, I hooked up my iPod to complete a restore and when it stated “the message will disappear in 10 seconds” after the restore took place I put it into disk mode while it was still connected. Then I disconnected it. I waited a few minutes and reconnected my iPod and my pc finally recognized my iPod and began syncing it after I chose my language on my iPod settings.
This was very frustrating. Hope this helps someone else.
January 14th, 2009 at 12:03 am
i’ve got the error on my screen that say connect
to itunes to restore. ive tried every thing
to get rid of it. i restore it and i get an error
(1429) what ever that is. and this is frustrating could use some help!!!! thxs
January 14th, 2009 at 2:07 am
I just reset my iPod (Hold menu and centre)
fixed straight away
January 16th, 2009 at 7:18 pm
ez, my ipod is in unlock mode i restored it at least 10 times from different cpu’s. does it have to be from my cpu or does it matter? how can i restore it to use it? i was thinking of just sending it to the GEEK SQUAD but i dont know… any suggestions? its a 30 gb ipod
January 16th, 2009 at 8:49 pm
Did you restore like this. http://www.ezcomputerhelp.org/how-to-restore-ipod/
And did you try the iPod Reset http://www.ezcomputerhelp.org/how-to-reset-the-ipod-my-ipod-wont-turn-on-or-off/
Or try the iPod Diagnostics mode http://www.ezcomputerhelp.org/accessing-your-ipods-diagnostics/
January 24th, 2009 at 12:17 am
I got this error, did not try this, but found a way that fixed it for me:
I couldn’t get it recognized in iTunes and it would freeze after plugging it in and windows saying “Unknown Device” something or other. So, I plugged it into an alternative energy source. I plugged it into my dock via it’s own USB port and it did not take it to a charging screen, only the “Restore with iTunes” and “Connect to computer” screen. Left it on there for about 20 minutes and decided to try a different USB port. (I used a back one before since my cord was already hooked up to there with an extension USB). This time I tried the front. Showed up in iTunes, started to restore, now it’s good to go.
Good luck, loki1717
January 24th, 2009 at 1:23 am
Great Tip Loki1717!!! Thank you very much for your help and great comment.
January 27th, 2009 at 12:05 pm
ez, my ipod still wont restore, i tried every solution u showed me…. now its telling me to take off the theme when it doesnt even have one….n e more solutions???
January 28th, 2009 at 11:07 pm
All I did was plug it in to my computer and waited a day. Then it let me restore! Don’t ask how I don’t know!
February 5th, 2009 at 10:09 pm
I have the same problem mine was working fine one day and then the next day I turned on my IPod and it said connect to your computer and use Itunes to restore. I braught it to the Genius at the Apple store and they told me it was an hard drive problem and that they don’t fix them that they would have to break the Ipod to get at the hard drive. But they would replace the same Ipod for $150.00 or to trade it in for a new one and save 10% I Paid over $400.00 for this Ipod video 60Gb. so it just didn’t sound right I came home and went online and saw you could replace the hard drive and you could even do it yourself and upgrade it. I tried everything above and nothing is working so far. I will try a hard drive if I can’t get it to go.
February 7th, 2009 at 12:39 am
I am getting the ipod error 1418. Everything on my ipod works, but when I went to restore it on itunes, it starts, asks me for my password, then about 20 seconds after that, I get a message saying “itunes could not restore ipod. (Error 1418)” I would greatly appreciate it if someone could help me solve this problem. Thanks
February 14th, 2009 at 1:36 pm
[..YouTube..] my ipod wont show up on my computer or itunes i put it in disk mode it still wont work i have a 5th gen 30gb
February 19th, 2009 at 2:46 pm
[..YouTube..] yea dude i have the same problam
February 23rd, 2009 at 9:46 pm
[..YouTube..] it wont show up on my computer!!
((( and its on disk mode but it sais “ok to disconect”
February 23rd, 2009 at 11:10 pm
[..YouTube..] me to! help me! help us!
February 25th, 2009 at 6:32 pm
[..YouTube..] you have to connect it to a mac, thats wut i did
March 9th, 2009 at 6:39 pm
i get this “use iTunes to restore message, but then i plug my ipod to my po, and the ipod shows another error message with a red “X” plz help i have already tried all the things you guys have mentioned. i would really appreciate it. oh by the way its an 80gb
March 10th, 2009 at 3:28 pm
[..YouTube..] me three!
March 10th, 2009 at 5:45 pm
I have a major problem, I do not know that it is kinda like that. But I do get that error message and it is not recognized by my ITunes nor my computer, I run on a window XP and it is not charging. I use a IPod Classic or a Ipod Video, any help EZ Helper?
March 14th, 2009 at 12:02 am
My ipod is being really weird. It said the exact same thing and I had plugged it in restored it and did all the steps that I had to do. After it said that I had restored it. The Ipod rebooted and pretty soon it came up in Itunes and said that it was once again in repair mode! I kept doing the same thing over and over again! But it just doesn’t work! Any advice??
March 15th, 2009 at 4:54 am
[..YouTube..] me four
March 24th, 2009 at 4:49 pm
I see some of you are trying to resolve this particular problem on your iPod and that you remain stuck in what I call a “Recovery [or Restore] mode loop”. If this happening, one thing I might suggest is running a diagnostic or two on your iPod.
First, try the iPod’s own diagnostic software. This page gives some information on this: http://www.methodshop.com/gadgets/ipodsupport/diagnosticmode/index.shtmll
You’ll want to navigate to the Hard Disk/IO function and if you have the option, run a hard disk scan. If not, at minimum, take note of the some of the information under the SMART function (if available). In particular, write down what your “Reallocs” and “Pending Sectors” values are. If you find that these values are significant or more importantly, increasing in value, you may have a hard disk failure on your hands.
Does your iPod not have a hard disk scan option? Download a copy of Seagate’s SeaTools for Windows. When it comes up, select your iPod and run the “Short Generic” and “Long Generic” tests. If you get a “FAIL” during testing, you’ll need to invest in a repair or replacement of your unit – sorry. Here’s one that I couldn’t save: http://www.chicagophoto.net/blackhole/Stuff/BadiPodtest.png.
Hope this helps…
March 27th, 2009 at 11:57 am
[..YouTube..] MINE IS BROKE 2 HELP
March 29th, 2009 at 1:47 am
I got this Computer today,
i just downloaded Itunes i plugged my IPod in and its still not working
March 30th, 2009 at 1:37 pm
[..YouTube..] i dont know if you want to do this the hard way or not but if u want to fix this you have to open up the ipod and push in the conection between the hard drive and the circuite board, i have done this with my ipod video and now it works fine the conection just brock between the 2
April 4th, 2009 at 1:18 pm
[..YouTube..] i hate this ipod same problem here just take it to apple store in mall see if they can fix this crap!!!!!!!!!
April 6th, 2009 at 5:20 pm
[..YouTube..] me five
April 7th, 2009 at 4:28 pm
Try this:
1) make sure ipod is off
2) turn on then off the hold button
3) hold the top menu button and select button at the same time for 10 seconds
4) it should turn to a black screen, then hold the play/pause button and select button at the same time.
5) it should now boot into disk mode.
6) plug into computer and restore it
April 12th, 2009 at 8:08 pm
this didnt work for me.
i have vista.
please help.
one of my friends told me to take it to Best Buy.
wat do i do?!
April 16th, 2009 at 1:49 pm
[..YouTube..] me six
April 17th, 2009 at 1:13 am
My IPod won’t restore. When I turn it on it says it needs to be restored and to connect it to my computer, but when I did that error 1437 popped up. I basically tried everything. I uninstalled and reinstalled itunes, I reinstalled the dlls, and read a bunch of tutorials and tried almost every single way to fix my ipod, and error 1437 keeps popping up. I’m losing all hope my ipod will ever work…please help
May 17th, 2009 at 11:36 pm
If you have exactly the same problem as in the Video. Don’t worry..!! I fixed it myself in about 10 minutes. I tried many thing for several days. Nothing seemed to really work, and I thought I was never gonna fix this Ipod. It’s pretty simple.
1) Nothing is wrong with the Itunes
2) Nothing is wrong with the Ipod software
3) All there is to it is some lose connections inside.
Now this is what you do:
1) Open up you Ipod and remove the cover.
Believe me this works.
2) Disconnect the motherboard from the hard drive
3) Reconnect it
4) Disconnect and reconnect the other two connections ONLY from the motherboard
5) Do NOT close the Ipod yet, just connect it to the computer
6)Check if it works or not, if not do the same process again because there still might be a few lose connections
7) Try this until your Ipod appears in you Itunes as a well functioning Ipod
IF you have any concerns feel free to message me to gesuferr@yahoo.com
May 30th, 2009 at 5:36 am
[..YouTube..] me seven
June 3rd, 2009 at 10:25 am
Can you show me a video; how to;
1) Open up you Ipod and remove the cover.
2) Disconnect the motherboard from the hard drive
3) Reconnect it
4) Disconnect and reconnect the other two connections ONLY from the motherboard
5) Do NOT close the Ipod yet, just connect it to the computer
6)Check if it works or not, if not do the same process again because there still might be a few lose connections
7) Try this until your Ipod appears in you Itunes as a well functioning Ipod
Believe me this works.
Please
June 8th, 2009 at 1:08 am
i cant restore my ipod, but it shows the message to use itunes and restore,every time i try to reset it or restore it, a sad ipod with x in the eyes show
and it wont let me do anything
please help!!
June 12th, 2009 at 12:05 pm
hopefully it will work.im going to try it.
June 17th, 2009 at 2:02 am
My dear friends, the best solution to this problem is to take these ipod technology and stick it up these cunts assholes. . . .mon, technology is technology it can have sever problems time to time, but when you hype about a technology this great and enlightening, they need that bit up their ass. . . .I have to say, how the fuck your going to already charge such high rediculous price for the player and not provide the services for free. . . .what a fucking establishment. . . .from my heart: FUCK YOU anything with an (i) preceeding what is known as pod. . . .your technology is sophisticated, yet relentless to be fixed without a price. . . .i hope you marketing cunts drown in your money! This is just for the little problem that shouldn’t persist.
June 17th, 2009 at 2:55 pm
i have a 30gb ipod
with the sad face and i took my hard drive out and the sad face was still there
so is that still the hard drive that is the problem??
June 27th, 2009 at 2:12 pm
Help! I have a 8GB iPod Nano Chromatic. It says “Use iTunes to restore” so I connected it to my computer. Then it starts restoring but after a while then appears a message saying that the iPod could not be restored, an unknown error ocurred (1437). I tried desconecting and conecting again 3 times and ocurred the same thing. Then I uninstalled iTunes, restart the computer and installed a new copy of iTunes but the same thing happens, any idea of what can I do? My iPod has been broken down for a week
July 7th, 2009 at 8:50 pm
Help, i have a 80 GB Ipod classic, and this shit says: use itunes to restore” i tried disconnecting my ipod and uninstalled iTunes ¿what is going on? i don’t know what to do =(
Thank for your help.
atte: Néstor German Cota Alfaro.
July 7th, 2009 at 8:56 pm
Help please, this is not happening T_T
July 11th, 2009 at 6:38 am
[..YouTube..] Me eight
July 16th, 2009 at 10:58 am
[..YouTube..] me eight
July 17th, 2009 at 7:26 am
[..YouTube..] me one
July 19th, 2009 at 7:57 pm
[..YouTube..] All ipods are not that great once there is some sort of problem with it.
July 21st, 2009 at 3:53 pm
[..YouTube..] is there a way to make my ipod do this. i have an ipod with a sad face icon and this is the only way i can get my computer to detect my ipod. i have done this a few times put i cannot get this to do it anymore. ive tried putting it in disk mode put my computer still doesnt detect it.
July 21st, 2009 at 3:53 pm
[.Video Comment.] is there a way to make my ipod do this. i have an ipod with a sad face icon and this is the only way i can get my computer to detect my ipod. i have done this a few times put i cannot get this to do it anymore. ive tried putting it in disk mode put my computer still doesnt detect it.
August 5th, 2009 at 1:27 am
[..YouTube..] i have the same damn prob.i tried to restore it on disk mode but it says its still corruptedplzzz!!help me fix this prob
August 5th, 2009 at 1:27 am
[..YouTube..] i have the same damn prob.i tried to restore it on disk mode but it says its still corrupted
plzzz!!help me fix this prob
August 5th, 2009 at 1:27 am
[.Video Comment.] i have the same damn prob.i tried to restore it on disk mode but it says its still corrupted
plzzz!!help me fix this prob
August 7th, 2009 at 7:50 pm
[...] EZ Computer Help.Org I turned on my iPod, it said ?Connect to your computer. Use iTunes to restore.?… [...]
August 11th, 2009 at 1:48 pm
[..YouTube..] I have this same problem what i am trying to do to fix it is just leaving it in itunes bc for some reason i cant put it into disk mode for like the first 3 minutes itunes frezes put if u leave it in for a wile then it unfrezes
August 11th, 2009 at 1:48 pm
[.Video Comment.] I have this same problem what i am trying to do to fix it is just leaving it in itunes bc for some reason i cant put it into disk mode for like the first 3 minutes itunes frezes put if u leave it in for a wile then it unfrezes
August 16th, 2009 at 3:57 am
[..YouTube..] I haven’t felt this depressed since my 360 got a red ring of death… DAMN YOU MICROSOFT!!!!
August 16th, 2009 at 3:57 am
[.Video Comment.] I haven’t felt this depressed since my 360 got a red ring of death… DAMN YOU MICROSOFT!!!!
August 20th, 2009 at 1:20 pm
[..YouTube..] how do u get ur computer to detect ur ipod
August 20th, 2009 at 1:20 pm
[.Video Comment.] how do u get ur computer to detect ur ipod
October 6th, 2009 at 1:28 pm
[..YouTube..] dude! u think that’s way to fix it? my ipod is gettin freze when i connect it to my PC! what i have to do?
October 6th, 2009 at 1:28 pm
[.Video Comment.] dude! u think that’s way to fix it? my ipod is gettin freze when i connect it to my PC! what i have to do?
October 9th, 2009 at 12:42 am
[..YouTube..] My iPod did this, I screamed at it “No! No!”, do the menu/center restart, came back up normal. Maybe it is trying to tell me something, like get a new one
.
October 9th, 2009 at 12:42 am
[.Video Comment.] My iPod did this, I screamed at it “No! No!”, do the menu/center restart, came back up normal. Maybe it is trying to tell me something, like get a new one
.
October 22nd, 2009 at 12:11 pm
HELP SOMEBODY ANYBODY! ive connected my ipod to my computer and got an error 1437 message on i tunes. i restored the ipod. (did not work) formatted it (did not format) flashed it (did not flash) uninstalled old itunes (what can i do its 60GB!!)
October 24th, 2009 at 1:43 pm
[..YouTube..] I work for Microsoft.
October 24th, 2009 at 1:43 pm
[.Video Comment.] I work for Microsoft.
October 25th, 2009 at 12:01 am
IT WORKED OMG
THANKS SOO MUCH!!!
October 27th, 2009 at 5:32 pm
[..YouTube..] i have the same error can some one please hellp me ???
October 27th, 2009 at 5:32 pm
[.Video Comment.] i have the same error can some one please hellp me ???
November 4th, 2009 at 4:14 pm
[..YouTube..] i tried to restore it. it wont work. help?
November 4th, 2009 at 4:14 pm
[.Video Comment.] i tried to restore it. it wont work. help?
November 10th, 2009 at 5:30 pm
[..YouTube..] i have the same problem can some1 help me!!!!!
November 10th, 2009 at 5:30 pm
[.Video Comment.] i have the same problem can some1 help me!!!!!
November 20th, 2009 at 6:27 pm
[..YouTube..] then we blame you for RRoD, and Vista! xD
November 20th, 2009 at 6:27 pm
[.Video Comment.] then we blame you for RRoD, and Vista! xD
November 22nd, 2009 at 2:58 pm
ok, my problem arose when i did a screen repair… i found that for some reason the directions that came with my kit told me to disconnect the hard drive (which wasn’t necessary)i opened my ipod again and reconnected the hard drive ribbon… problem solved! i now have a working ipod again.
also, if you are going to disconnect your hard drive for any reason i found that it is easier to release the ribbon on the actual hard drive and not on the circuit board.
November 22nd, 2009 at 3:00 pm
it’s possible that most of you never opened your ipod, but the ribbon got loose or went bad, try to snug it up, or get a new ribbon.
November 23rd, 2009 at 5:08 pm
[..YouTube..] if u work for microsoft thn help us dammit
November 23rd, 2009 at 5:08 pm
[.Video Comment.] if u work for microsoft thn help us dammit
December 10th, 2009 at 8:16 am
[..YouTube..] any1 can help?when i connect to my computer it can’t find ipod!!!
December 10th, 2009 at 8:16 am
[..YouTube..] any1 can help?
when i connect to my computer it can’t find ipod!!!
December 10th, 2009 at 8:16 am
[.Video Comment.] any1 can help?
when i connect to my computer it can’t find ipod!!!
December 12th, 2009 at 8:37 pm
Listen to what Lou 82 says….
I just read all your comments and hers is the key…. You need to format your ipod first, if it says it couldn’t do it try again by disconnecting and re-connecting..
When you see the promt to format with a few changeable options…change the option which asks for an amount and change it to automatic (sorry dont remember what it asked for but it has like 4000 in it or something)
Then once its formatted go back to itunes and click restore, this time it should work..
If you lost all your tunes and need to replace em, unlucky but atleast you now have a working Ipod
Good luck guys… Peace
oh another point, if you cant find the restore option increase the screen resolution and it should appear in the main screen…
December 21st, 2009 at 10:19 am
ipod erreur 1437
December 24th, 2009 at 10:11 pm
[..YouTube..] umm m problem is that my ipod video doesnt show the video section… so i cant watch videos…. help?
December 24th, 2009 at 10:11 pm
[.Video Comment.] umm m problem is that my ipod video doesnt show the video section… so i cant watch videos…. help?
December 27th, 2009 at 12:22 pm
ummm, yesterday unplug my ipod video w/o ejecting. When i tried to plug it back in the iTunes pops up and tells me I need to restore it, my problem w/ that is I didnt want all my music and stuff to be lost. The next day(today) I going through music, its fine, but when I went through my videos it would start up slow then out of no where froze. Then I restarted the ipod, and it did the message ” Connect to your computer”, and so I did, and I’d rather be sure than sorry so what should I do? p.s. I’m pretty sure it just started w/ a simple disconnection mistake. PLEASE HELP ME!!!
January 19th, 2010 at 1:32 am
but mine has always worked on vista until my dad made me delete all the music and secretly
tried to reupload them to my ipod and its just not working
January 22nd, 2010 at 3:05 am
[..YouTube..] i hav the same problem but i connect the ipod to my mac and it wont work, the itunes cant find it.. aaaand it says “very low battery” so i dont know what’s going oon!!!! :@ and i cant even get to the Diagnostic mode ): …HELP!!
January 22nd, 2010 at 3:05 am
[.Video Comment.] i hav the same problem but i connect the ipod to my mac and it wont work, the itunes cant find it.. aaaand it says “very low battery” so i dont know what’s going oon!!!! :@ and i cant even get to the Diagnostic mode ): …HELP!!
February 2nd, 2010 at 11:17 pm
my ipod was having this problem
This is how i fix it!!
-Install a fresh copy of itunes
-use a original ipod cord
-use a USB 2.0 port
-your ipod should appear now in itunes
-restore it
- now i can use an non original ipod cord
(i try to use an non original ipod cord to restore i dont work i dont know why !!!
this was my expirence
xD
God Bless you all
February 14th, 2010 at 1:47 am
[..YouTube..] TO RESET YOUR IPOD
press and hold MENU and CENTER till it shuts down and then the apple will show up with no light in the background.
TO GO TO DISK MODE
as soon as the apple shows up from RESETTING(look up) -
press and hold CENTER and PLAY button till it says DISKMODE on top
TO GO TO DIAGNOSTICS
after the apple shows up from RESETTING
press and hold BACK(or REWIND) and CENTER till the screen changes.
February 14th, 2010 at 1:47 am
[..YouTube..] TO RESET YOUR IPODpress and hold MENU and CENTER till it shuts down and then the apple will show up with no light in the background.TO GO TO DISK MODEas soon as the apple shows up from RESETTING(look up) -press and hold CENTER and PLAY button till it says DISKMODE on topTO GO TO DIAGNOSTICSafter the apple shows up from RESETTINGpress and hold BACK(or REWIND) and CENTER till the screen changes.
February 14th, 2010 at 1:47 am
[.Video Comment.] TO RESET YOUR IPOD
press and hold MENU and CENTER till it shuts down and then the apple will show up with no light in the background.
TO GO TO DISK MODE
as soon as the apple shows up from RESETTING(look up) -
press and hold CENTER and PLAY button till it says DISKMODE on top
TO GO TO DIAGNOSTICS
after the apple shows up from RESETTING
press and hold BACK(or REWIND) and CENTER till the screen changes.
February 14th, 2010 at 5:50 am
[..YouTube..] well that was useless, anyway my ipod wont connect to my computer when i plug it in, how do i connect it
February 14th, 2010 at 5:50 am
[.Video Comment.] well that was useless, anyway my ipod wont connect to my computer when i plug it in, how do i connect it
March 3rd, 2010 at 3:52 am
i just got here, i came back from new york and i bought an ipod 5th generation, so i had all of my songs in another computer and now itunes wanted to restore all of my songs that i bought it and i want to now how to put all my songs on itunes whithout loose all my songs what can i do?
March 23rd, 2010 at 12:48 pm
i just got a ipod nano 5th gen and everytime i connect it to itunes it tells me to restore…my ipod says to restore and wont stop telling me to.
im trying what you said
April 8th, 2010 at 12:10 pm
[..YouTube..] same problem . if u know how to fix it please tell me
April 8th, 2010 at 12:10 pm
[.Video Comment.] same problem . if u know how to fix it please tell me
April 8th, 2010 at 6:35 pm
What if it doesn’t say it is connect to your itunes?! What to do now?!
April 15th, 2010 at 5:47 am
It really works!!! thank you so much, u really are a big help, God bless
April 25th, 2010 at 2:43 am
what if i plug another ipod and it works do i still have to remove my itunes?
April 26th, 2010 at 5:34 pm
[..YouTube..] THANKS BRO
April 26th, 2010 at 5:34 pm
[.Video Comment.] THANKS BRO
May 7th, 2010 at 4:32 pm
My ipod keeps telling me to restore. I do but keeps saying that. What do i do?
May 9th, 2010 at 1:46 pm
[..YouTube..] I have the same problem =(
May 9th, 2010 at 1:46 pm
[.Video Comment.] I have the same problem =(
May 15th, 2010 at 1:34 pm
ok.. i took out the hard drive from my ipod classic and i either either get this message or the sad face. i dont know to fix it. Can anyone please help me?
June 16th, 2010 at 3:10 pm
I DID EVERYTHING U SAID And IT POPPED UP WITH THE SAME MESSAGE….WHAT DO I DO?
June 22nd, 2010 at 6:57 pm
[..YouTube..] hi what bout if the if the apple with no light in the background just keep coming back ? if you know plz help me about..
June 22nd, 2010 at 6:57 pm
[.Video Comment.] hi what bout if the if the apple with no light in the background just keep coming back ? if you know plz help me about..
June 25th, 2010 at 7:18 pm
this lady almost hit my car with hers so i slammed on breaks. my ipod fell off my seat and the screen cracked. it worked for a little bit then stopped working and now comes up with this screen. i have a mac. when i plug in my ipod the do not disconnect sign comes on and it looks weird. i just want to get my music off of it because i went ahead and got a new ipod. i am going to a genious bar tomorrow to see if they can help me just get my music off. but what else can i do? i switched to a mac a few years ago so i dont have some of the music i had on my old computer. it was a windows and it died. i really do not want to transfer all my cd’s back on my mac. please help
July 5th, 2010 at 5:21 pm
[..YouTube..] my ipod says the same thing, and when i hook it to the computer it doesnt show up and shuts off..please help
July 5th, 2010 at 5:21 pm
[.Video Comment.] my ipod says the same thing, and when i hook it to the computer it doesnt show up and shuts off..please help
July 16th, 2010 at 9:00 am
[..YouTube..] okay EVERY ONE LISTEN UP: to get it in to disk mode press the menu and the center button then exactally when it shuts off you must be quick press the center button and play/pause button you must be fast and it will say ok to disconnect is also must be connected to your computer via the usb cord..
July 16th, 2010 at 9:00 am
[.Video Comment.] okay EVERY ONE LISTEN UP: to get it in to disk mode press the menu and the center button then exactally when it shuts off you must be quick press the center button and play/pause button you must be fast and it will say ok to disconnect is also must be connected to your computer via the usb cord..
July 25th, 2010 at 10:36 am
my ipod is saying ipod disabled please connect to itunes.
i dont know what to do.\
July 26th, 2010 at 11:57 am
Hello,
I went through apple’s troubleshooting for the ipod not being recognized by Itunes nor WIndows explorer. In other words when i plug it in t takes me to “do not disconnect” and stays there.
August 1st, 2010 at 3:36 pm
[.Video Comment.] have you try forcing it to disk mode?
August 1st, 2010 at 3:36 pm
[..YouTube..] have you try forcing it to disk mode?