I turned on my iPod, it said “Connect to your computer. Use iTunes to restore.” What is this?
If you get this message on you iPod, and iTunes will not find “your” iPod but finds a iPod connected with the name “iPod” in the left menu bar of iTunes, and the iPod restore will not work. (iPod locks up. Will not connect to computer.) How to fix iPod that says use iTunes to restore. Try the steps below.
I received this error message when I plugged in an FM Tuner or FM transmitter that would transmit across the whole FM band 88.0 to 107.0. It plugged into the iPod Plug not the headphone jack, it would also charge the iPod when it was plugged into the wall or car plug. I could not get my iPod to work until I did the steps in this post. After it was done the FM Tuner worked and the message has not come back yet.
But there are many reasons why you might get this message.
This error does not always mean you iPod is Dead or Fully Broken.
Please check the comments, other people have fixed this issue in different ways. If you had this happen to you and you were able to fix it please post, how you got the error and how you fixed it (did you plug something in like me?). We are just trying to help people so their first reaction isn’t my iPod is BAD and run out and buy a new one.
- Eject or Unplug the iPod from the computer
- Uninstall iTunes from the (click Start, Settings, click Control Panel,Add or Remove Programs)
- Reboot the computer
- Download a new copy of iTunes form the Apple website
- Install the new copy of iTunes
- Plug the iPod back into the computer
August 5th, 2007 at 5:10 am
Didnt work , what else can i do??
August 5th, 2007 at 8:27 pm
Are you sure you rebooted after the iTunes uninstall?
August 25th, 2007 at 10:10 pm
How do I make my i-pod look and say exacly that? Are there steps to make my i-pod say exacly that?
August 26th, 2007 at 12:19 am
No this is not steps to take if you want your iPod to say this. This is a how-to on, getting your iPod working if you get this message.
Now if you want to get this Error message, just go into the iPod diagnostic panel and when you come out of it you will sometimes get that Error.
October 2nd, 2007 at 4:24 pm
i did this and no more message but grey apple shows up then turns on and off
October 11th, 2007 at 10:00 pm
Thanks. That worked!!!! Nice one..
November 24th, 2007 at 2:39 am
If you un-install itunes will it delete all your songs on itunes???
November 24th, 2007 at 3:50 am
O and i did that technique and my ipod didn’t show up on itunes???? Please help ME!!!!!!!!!!
November 29th, 2007 at 10:46 pm
No.. If you delete iTunes, it will not delete your songs off your computer.
December 14th, 2007 at 7:33 pm
is there a way of making this without erasing the songs of my ipod, i dont have the songs on my itunes :S
December 14th, 2007 at 10:53 pm
I don’t think it will erase the songs on your iPod. It did not erase my songs but I did have them on the computer hard-drive
December 15th, 2007 at 7:06 pm
after i do this, do i have to click on restore in the itunes?
December 18th, 2007 at 9:56 am
I’ve tried this but it wont work. :S
any other ideas?
December 18th, 2007 at 11:09 pm
Did you try to reset the iPod? This post shows how.
December 20th, 2007 at 10:29 pm
Do you absolutely have to reboot the computer?
December 21st, 2007 at 7:45 pm
Yes…You should reboot the computer. This is the way it worked for me. If i did not reboot then it would not work.
December 25th, 2007 at 6:22 am
I did all of this but i still have the same problem! This never happened before. I had to install a new battery and screen. Once i synced my ipod again the problem occured. I uninstalled itunes, installed a new itunes program from their website and unplugged and plugged my ipod back in the computer,rebooted it,and reset my ipod.
December 25th, 2007 at 6:39 am
Wait! I forgot to add that i rebooted my computer after uninstalling itunes. Then i installed the new one.
December 27th, 2007 at 3:00 am
I also tried to change the disc drive/pathway of my ipod and it still didnt work.
January 2nd, 2008 at 2:45 pm
I have uninstall the ituns i have turn down my computer than i turn on than install the new ituns than i connected to the computer the ipod then i clik for the restore and than i have this massage The Ipod ˇˇIpodˇˇ could not be restored.An unknown error occurred (1418)
help please
January 4th, 2008 at 6:33 pm
Try connecting your iPod to a different USB port.
January 10th, 2008 at 11:32 pm
I tried connecting my ipod to 4 different usb ports and it didn’t work.
January 19th, 2008 at 7:18 am
I got the same problem as louie82y but its for an ipod 30gig video 5 gen what ever. So i tryed the reboot tryed the diffrent ports tryed the drive letter tryed waiting til battery was dead then charge then use itunes tryed uninstall of itune then reboot then plug ipod in blah blah still didnt work. I have vista so i thought maybe that was the problem but nope i tryed it on an xp and samething came up. When i first got this message i opened it and disconnected the batttery and hardrive and then hooked it up to itunes and like magic it worked but then went for that stupid 1.2.1 or something update and it went back to the same “Connect to pc. Use iTunes to restore ” crap. I dont know whats wrong with it now but it wont work need some help with this one searched google almost to the end of list when entering this error message and im getting sick of it …..wouldnt be so bad if i didnt pay so much money for it ….
January 19th, 2008 at 7:21 am
also tryed the reset trick and putting it in disk mode didnt work either …… theres lays the challenge for yeah….. and im not trying to be a smart @%# trust me just want this Icrap i mean ipod fixed
January 23rd, 2008 at 2:08 am
I have Vista too
January 23rd, 2008 at 7:18 pm
i really do think its a vista problem but i wont know until i get my xp running again if anyone finds another way to save this ipod of mine feel free to respond here.
January 23rd, 2008 at 9:11 pm
Yes me too. I called Apple support and they want me to pay 30$ just to tell me the directions on how to fix it over the phone. What a rip off!
January 26th, 2008 at 3:28 am
Ez Helper ?
January 27th, 2008 at 4:15 pm
Did you try it on XP yet?
January 28th, 2008 at 1:15 am
Well I can’t. Is their any possibility I might of did something wrong when i replaced the battery and screen??
January 28th, 2008 at 8:46 pm
Ok tryed it on my moms computer which is a xp and the darn thing wont work there too …but see the thing is i tryed this on my old xp computer which is down for the count and the thing worked…is there i place or software
where i can restore it too last known good settings?
January 28th, 2008 at 11:55 pm
Mine has always worked on Vista this just started happing for no reason besides replacing the battery and screen.
January 29th, 2008 at 4:04 pm
I dont think your ipods are bad louie and puppetmasta. I do think its just a software fix.
January 30th, 2008 at 7:12 pm
how do i do the software fix ?? i know when it comes up as a external drive on my computer its empty i mean nothing in it at all. none of that calender stuff or any other info ……..Need help with this one could maybe email me a list of steps on how to fix this thing ?
February 2nd, 2008 at 3:34 am
my computer freezes when I click on the external drive in my computer. I have to bring the task manager up to close it.
February 9th, 2008 at 6:21 pm
So do you know of any software fix??
February 12th, 2008 at 9:13 pm
ok so i got another ipod 30gig and tryed to transfer the files the only file that wont transfer is “F35″ or “F34″ i dont know if this is the problem but it keeps shutting down my computer when i try to transfer that file. I cant see whats in that file though …….does that help you Ez Helper ??
February 14th, 2008 at 4:47 am
Louie82y you might be able to use IpodWizard. I tryed but the darn thing aint working for me.
February 14th, 2008 at 11:43 pm
I’ll try it but isn’t it a hack for ipods like Rockbox?
February 15th, 2008 at 12:04 am
Wait how would i use ipod Wizard to fix my ipod?
February 23rd, 2008 at 3:18 am
it fixes it but it wont fix mine ……might for yours google it read about it ….not like it will waste your ipod anymore then it is
February 23rd, 2008 at 6:22 am
I found this site: http://www.ipodwizard.net/showthread.php?t=7207
all the programs listed are suppose to fix all ipod problems, but for me it didn’t fix anything. In the middle of the process it always says: Unable to complete Format.
February 25th, 2008 at 5:04 am
I got my Ipod to work! I went to restore my Ipod, when i got the message that the Ipod has been restored and the message will go away in however many seconds it was, I disconnected it. Then i waited for about five minutes and my ipod worked. But now every time I sync my ipod with itunes my computer crashes!!!
February 25th, 2008 at 8:34 am
try rockbox
February 25th, 2008 at 12:06 pm
Thats exactly what I was going to try but as soon as I plug my Ipod in even if Itunes isn’t open, it’ll automatically try syncing thus crashing my computer. Also puppetmasta I tried doing this before I restored my Ipod
http://www.methodshop.com/gadgets/ipodsupport/erase/index.shtml
So do what the the link says to do then, restore your Ipod when you get the message that restore is complete.
February 25th, 2008 at 12:08 pm
After its done formatting like that link says to do then restore the ipod and unplug as soon as the message pops up that says it will go away in howevermany seconds.
March 11th, 2008 at 4:33 am
i just bought another one with a broken screen and just switched the hard drive but thanks
March 12th, 2008 at 12:30 am
I got mine working now but its slow as hell. Thats my only problem. Anyone know how to fix it?
March 12th, 2008 at 2:42 am
Defragging the iPod might give it a small boost.
March 12th, 2008 at 10:44 pm
Thanks it helped a little, and I like the new layout.
March 13th, 2008 at 12:38 am
Thanks Louie
March 17th, 2008 at 8:50 pm
i dropped my iPod down the stairs and it came up with this message.. i have tried restarting it but its just making a clunking noise and turns on anf off with this message.. i have restored it but it says its in recovery mode… PLEASE HEEELLP MEEE!!!
March 17th, 2008 at 10:48 pm
WoW if you dropped it down the stairs then it may be dead for sure. Did you try the steps in the post?
In this post I do not restore it, I just do some reboots of the PC and fresh deletes of iTunes then reinstall and Reseting the iPod….
Link to How to Reset the iPod.
March 19th, 2008 at 12:40 pm
It took me 3 months to fix this. What I did was force it into disk mode by resting the ipod and then holding down the play/pause button and middle button. Then plug the ipod into the computer and go to “my computer”. Reformat by doing this: http://www.methodshop.com/gadgets/ipodsupport/erase/index.shtml
When its done reformatting it should say “could not complete format” or something like that. It still worked even though you got that message. Then after that restore your ipod in itunes and as soon as you see the message stating that restore is complete and this message will erase in 10 seconds unplug the ipod and it should work. It may take 5 minutes for it to boot up.
March 19th, 2008 at 9:46 pm
I’m glad to hear your iPod is fixed Lou.. That link is a good resource for people who need help with their iPod. Thanks again..
April 6th, 2008 at 3:31 am
So my Ipod 30gg gave the message and I don’t want to delet my I-tunes becaus ei don’t want to have to risk 3,000 songs so can i on another computer just download a frest itunes and then start the proccise?
April 6th, 2008 at 5:51 am
Thanks for all the tips mine works!!!!!!
April 8th, 2008 at 7:28 pm
I have tried all the stuff in the posts. However after the restore process the message still pops up. Any other advice or things i could try?
April 11th, 2008 at 5:38 am
[..YouTube..] yes, my computer wont even recognize the iPod…….will the partition thing work?
April 12th, 2008 at 5:16 am
[..YouTube..] what if the computer cant recognize the device?? will it still be able to restore?
April 17th, 2008 at 3:46 am
come on put some video so we can repair us ipod
April 17th, 2008 at 9:51 pm
You could try putting the iPod into disk mode.. Then do a reset. http://www.ezcomputerhelp.org/ipod-disk-mode/
April 18th, 2008 at 3:33 pm
[..YouTube..] this same thing is happening to me.. apple needs to stop building fucked up players then charge the amount for a new one to fix one!!
May 3rd, 2008 at 12:40 am
[..YouTube..] I Have te same problem ^
May 3rd, 2008 at 11:53 pm
[..YouTube..] I have the same problemPLZZZ Help!
May 7th, 2008 at 3:40 am
help!! Replaced screen in a 30GB video ipod. Now I’m getting same thing as Louie82y. I operate on a mac, so some of his fixes don’t work for me. My ipod says to connect to the computer and itunes. When I try to reformat it gives me the 1416 error. When I delete itunes, reboot, and reinstall I get the same thing. A day or so ago I got the thing working but then within 24 hours it deleted everything. Again I got it up and running and then pressed reset to see if it took, and it didn’t. I am at wit’s end! What can I do on my mac? I tried repairing it, but in utilities it won’t give me access to it because the command is in grey. In the past when I finally lucked into it running the repair function said there was nothing wrong! This can’t be right. HELP!!
May 7th, 2008 at 12:23 pm
[..YouTube..] umm restart in disk mode?
May 13th, 2008 at 7:27 am
[..YouTube..] i have the same problem -.-
May 13th, 2008 at 2:08 pm
[..YouTube..] that happened to me.. i didnt know what to do so i just turned it off then turned it back on and it was back to normal..
May 26th, 2008 at 5:08 am
[..YouTube..] same problem hellpp…nothin helps….its always in disk mode…and when i plug it in,,,it says ipod is corrupted.andhelp
May 27th, 2008 at 11:15 pm
[..YouTube..] go on on to the ipod website thengo to support and it tells you what to do and fixes it for you
June 2nd, 2008 at 8:19 pm
i replaced my ipod screen , now im getting this message, but when i plug it into my computer, my ipod doesnt show up in ttunes, what can i do?
June 2nd, 2008 at 8:28 pm
and i tryed the thing that luie said to do, but it doesnt show up in my computer either
June 4th, 2008 at 8:29 am
[..YouTube..] i dont want my ipod to restore!!!!
June 4th, 2008 at 10:26 pm
I dont want my ipod to be restored!!1 how do i get it to not restore?
June 7th, 2008 at 7:53 am
[..YouTube..] Try to Reset the iPod to get it out of Disk Mode.. Many ways to fix this error is in the MORE INFO link to the EZ Computer Help website.
June 8th, 2008 at 4:30 am
Ok uh I found out that really my Ipod’s hardrive was messed up. I also notice most of us get this problem from replacing screens, weird =/. Also @Kelly you have to restore your Ipod =/. And for my case my Ipod never fully worked again, Im gonna need to buy a new Ipod, and if nothing works its possible your hardrive is dead too. After getting my Ipod too work it was never the same again. My only suggestion is too buy a new Ipod. I have too aswell =/
June 14th, 2008 at 8:50 am
[..YouTube..] LOl how to fix// that… i got the same problem???? god…
June 15th, 2008 at 12:21 pm
[..YouTube..] I try everything what you say on that website ….. right and i restore it.. it dont let me restore and it give me something like this “The iPod “iPod” could not be restored. An unknown error occurred (1418).” Something like that.. Help Help. Plz Reply fast
June 16th, 2008 at 9:17 am
[..YouTube..] When I try to restore on itunes it says error: (1418)and my ipod freezes
June 20th, 2008 at 6:10 am
[..YouTube..] the same shit happens to my ipod and my ipod freezes itunes.. can some help please!!!!!
June 22nd, 2008 at 12:38 am
Help please! When i turn on my ipod, the apple logo appear, then it turns to an ipod with a sad face. Do u think i should go to the store and get it repair? or what should i do?
June 22nd, 2008 at 1:58 pm
I have never seen the iPod with a sad face. You could try a reset..
http://www.ezcomputerhelp.org/how-to-reset-the-ipod-my-ipod-wont-turn-on-or-off/
June 24th, 2008 at 4:04 pm
[..YouTube..] me too
June 26th, 2008 at 3:08 am
[..YouTube..] my ipod froze and i had to reset useing middle and menu keys. then it wont turn on because it says restore. then i try to retroe and itunes wont let me ! brand new ipod nano 2 days old help me plz
June 30th, 2008 at 6:07 am
[..YouTube..] whenever i try to restore my ipod, it says that an error occured, and it doesnt restore it. HELP ME!!
July 1st, 2008 at 4:32 pm
[..YouTube..] i get this exact message but when i connect it, it connects for like 5-10 secs then disconnects n gives me the sad face
July 4th, 2008 at 12:54 am
[..YouTube..] i have the same problems, i have used disk utilities for format the hd, restore the ipod through itunes and it always gives me he same msg
July 5th, 2008 at 4:40 am
[..YouTube..] i have this too and i do the restart thing and i restored it and it says its restored but it says that i need to restore it again and i restored it like 6 times and its still not working is there n e thing i can do at all besides throwing it away?
July 6th, 2008 at 4:28 pm
[..YouTube..] hey ……………….try reinstaling your firmware………..download ipod wizard from google and follow the steps in the help section………..i think it ill work………pls rply
July 12th, 2008 at 12:52 am
hey i did all of the above and it still tells me to restore
still says “do not disconnect”
July 14th, 2008 at 4:26 pm
[..YouTube..] I had the same problem.. but…. when I connect my ipod to the computer and try to restore it… the ipod star doing a sound and itunes freez… so i shut down the computer and after 15 min the ipod turn of and stop doing the sound… I need so much help whit this issue… or every ipod user most do something and do not alow mac to do this… Pura vida
July 14th, 2008 at 4:28 pm
[..YouTube..] The same happen to me but my ipod star doing like a sound…. and I try restored it and nothing happen…. so i turn of the computer and after 15 min the ipod stop doing the sound…. is not possible the ipod user alow mac do this… please some one help couse i dont wanna trow out my ipod…. muchas gracias( pura vida as well)
July 16th, 2008 at 7:30 pm
I did this and it doesn’t worked. My computer recognize the iPod like a removable disk… What’s the problem? I’m thinking that maybe is the hard disk or the logic board… Help me please!!! I miss my iPod
July 21st, 2008 at 7:53 pm
OKAY SO I WAS DOWNLOADING THE NEW SOFTWARE FOR MY IPOD OF THE ITUNES. ALL OF A SUDDEN IT STOPPED WORKING AND I GOT THE ERROR MESSAGE “USE I TUNES TO RESTORE” I RESTORED IT, AND IT KEEPS SAYING THE SAME MESSAGE OVER AND OVER AGAIN. IT STILL DOESNT WORK! I CALLED APPLE, AND THEY SAID ITS BROKEN AND 2 BUY A NEW ONE. SOME ONE HELP ME PLEASE!, ITS LESS THAN 1 YEAR OLD, IT CANT BREAK SO FAST=(
July 24th, 2008 at 8:25 pm
Jeanette if you tried everything in the comments, and it still don’t work then it might be broken.
Did you try all the things that people have suggested in this post yet?
July 29th, 2008 at 5:12 pm
amigos el problema este es del disco duro del ipod, el disco duro no gira completamente sino que se detiene cada 1/4 de vuelta de este lo que hay que hacer para solucionar el problema es abrir el ipod es muy facil lo abren y checan su disco duro lo presionan un poco de la parte plana no de las orillas de la parte plana en el centro o asiiii y van a escuchar como el disco duro ya no se traba ahora si gira completamente lo conectan a su computadora y ahora lo va a detectar normal como si funcionara le hacen una restauracion y listo ya quedo
August 4th, 2008 at 5:43 pm
Hey i did this and it started to restore and i got a message error (1437) apple doesnt have anything on this in thier support pages… anyhelp? or is my harddrive fried?
August 22nd, 2008 at 3:08 am
I had the error 1437 as well, and nothing i did worked UNTIL… i followed the link in reply 83 above. The reset worked…at least it appears to be recharging, and isnt frozen anymore. Thanks everyone!!!
August 27th, 2008 at 1:52 am
[..YouTube..] i have exactly the same problem
August 28th, 2008 at 8:31 am
[..YouTube..] alright. I’ve done the five R’s of iPod repair, but iTunes still isn’t detecting it. I’ve reinstalled and uninstalled itunes twice now, and even tried the “repair” option in windows but it still doesn’t work. Help?
September 3rd, 2008 at 4:06 pm
same problem here! still no luck to fix my ipod displaying ” used itune to restore” any other solusyon out there???
September 8th, 2008 at 5:21 am
hint for those of you getting this message after dropping your ipod.
if it’s out of warranty, FIND OUT FIRST the best way to open it up and check the connections. look for loose connections and or pinched/torn ribbon cables betweenthe harddrive and the board. Oh, and if your drive is grinding, this won’t help all by itself. There’s ways to fix that too, but with varying degrees of success.
Bottom line- the message that you’re getting doesn’t necessarily mean your files are lost, and if you’re willing to take the chance at opening it up, you might be able to get everything back with no problem. This just happened to me last night and it works like a charm now.
anyway, hope that points some of you in the right direction…
September 28th, 2008 at 11:05 am
[..YouTube..] same thing happend to mine. i went to apple store, they said it was carroted, but i had mine for 3 years…..
September 28th, 2008 at 11:07 am
[..YouTube..] me toooooooooo!!!!!!!!! only mines much older.. anyway i went to apple store, siad it was corroted so, id say go in and have them look at it. since its way less a year old they chould fix it, or replace it….
September 30th, 2008 at 2:23 pm
When You Say Reboot Do You Mean Restart The PC Or Actually Reboot It, Deleting All Programmes?
I followed These Steps But My Ipod Keeps Saying Code Error 1437 And I Cant Restore It…What Should I Do?
October 1st, 2008 at 8:49 pm
Yes Restart the PC..
October 2nd, 2008 at 1:03 am
I Did Just That But What Happens Is It Takes A While To Come On iTunes And When I Try To Restore It Says Code Error 1437…What Shall I Do?
October 2nd, 2008 at 9:09 am
[..YouTube..] my fucking ipod is doing that shit too
October 2nd, 2008 at 7:57 pm
Did you try Resetting the iPod? Link to iPod Reset.
October 2nd, 2008 at 10:45 pm
Hey, i just downloaded iTunes 8.0 and ever sence everythings been fucked up, so i tried to download an old version that worked, but sence i had 8.0 it wont load it up. (my ipod got the connect to computer message outta nowhere, it just happened) so im reinstalling itunes 8.0, but i hear its got problems. i need this shit to work.
October 6th, 2008 at 5:00 am
i tought my iPod was dead this tips make it came back to life thks a lot!
October 8th, 2008 at 12:57 pm
[..YouTube..] help! i dont know what to do to my ipod video 80gb T.T when i open my ipod theres a message “connect to ur computer and use itunes to restore” so i did what the messages said. but when the restoring process is done. still not workin. thnks
October 9th, 2008 at 3:00 am
help! i dont know what to do to my ipod video 80gb T.T when i open my ipod theres a message “connect to ur computer and use itunes to restore” so i did what the messages said. but when the restoring process is done. still not workin. thnks
October 10th, 2008 at 5:33 am
[..YouTube..] Try the link in the MORE INFO link at the top right of this page..
October 10th, 2008 at 7:52 pm
Thanks for the comment Seven..
October 10th, 2008 at 10:08 pm
I recently discovered my ipod was in disk mode and i try 2 reset it but it wont and my itunes wont open help me!
October 12th, 2008 at 1:45 am
Try to Plug the iPod into the computer and Resetting wile it is plugged in.
October 15th, 2008 at 12:23 pm
[..YouTube..] i did what it said and i have restored my ipod with itunes like 30 times and everytime it says do not disconnect after it gets done and i dont and it never works!!!!
October 17th, 2008 at 8:58 am
[..YouTube..] did u ever get this fixed, and if so, how?
October 17th, 2008 at 11:11 pm
[..YouTube..] Yes please read the post to this video on our website… Link is in the more info section.
October 22nd, 2008 at 2:29 pm
please i need a help from you because each time itry to switch my ipod on it deplays connect to computer then use itunes to restore. how can i repair it because am a zambian and am not updated to new technology.please if their are ways send settings so that ican restore it.and also the proceedures how to go about it.the problem was resulte when i was try to put music on it.quity alight when you connect it to a computer the music desplays.now when you remove it to a computer it shows on the screen that connect to computer then use itunes restore.i dont if the ipod is overloaded with music.so please do something i will appreciate.
October 26th, 2008 at 6:42 am
please help me my ipod when i switch it on it shows connect to computer then use itunes to restore.i have tried by all means but i cant help it.what can i do this problem am based in zambia
October 26th, 2008 at 3:35 pm
[..YouTube..] diddo
November 1st, 2008 at 5:00 pm
You never answered my question.
what is error 1437 and how can i fix it?
my ipod has been screwed up for months now and no one has any idea what is going on.
November 5th, 2008 at 4:01 pm
[..YouTube..] yea same here, when i do it it sais my ipod will come up on the itunes menu after it has been restored and when it does it just does the exact same thing again, it sais it has to be restored
November 6th, 2008 at 4:21 am
m i pod get the whole stupid message wit da connect to itunes, so i plug it in my computer and nothing happens until after like 15seconds when my ipod screen freezes and my computer reads my ipod as a removable disk drive, and itunes reads it but when i click restore it says the error shit. ive tryed sooooooooo many things from ipod wizzard to rebooting my computer to disk mode on my ipod, now im just gonna have to smash this peice of crap if u cant help me. “ur my last resort” BTW:i have a 30gig video, and no1 said anything about installing rockbox or any custom firmwares, because i did like a week b4 my ipod broke and i was wondering if thats what did all this crap! T.T………
November 6th, 2008 at 10:36 am
hi gys… i have a problem with my ipod nano 1st gen… when i try to open it the message will show: use itunes to restore in different languages.. and sometimes a ipod sadface will come out… waht will i do?.. plz help me…
November 12th, 2008 at 9:25 pm
Hi plzzzz help me out!!!!!! It shows the same message “connect to your computer n use itunes to restore” Itunes detects it n says “a corrupted ipod is detected n needs restore” when i restore it,it says “the ipod “ipod” cannot be restored. An unknown error occured(1437)”plzz help me. Its a 5th generation video IPOD.
November 12th, 2008 at 9:27 pm
Also the (do not disconnect) Icon which it usually shows in black n red color has become colorless.
November 13th, 2008 at 5:09 am
i have the dreaded 1437 error also ,on a 30g 5th gen
apple support says its 1 of three things.
1 itunes problem
2.ipod problems.
3.usb problem
fantastic what the hell else could it be the idiots ,there aint nothing else.
however in bmy case i have 3 other ipods in the house all work to any usb port on any itunes version on 4 computers
i think apple covered all bases with their answer exept, whats wrong with it
after much reading on the net on this error and trying all fixes with no success i suspect its a drive problem because in diagnostic mode i do not have a hdscan option come up.i suspect that the drive may need formating.of course windows wont do it do it cos the drive shown shows as unknown op sys. therefore im getting a zif hard drive to ide 3.5 adapter and will try to see the drive in dos
and see if it needs a fdisk / format /scandisk
its all i can think of .at least it will prove the drive
this ipod has done 93 hours since sept 2006.
has anyone else had a drive failure for so few hours without being dropped.
November 15th, 2008 at 1:32 am
my ipod wont work either and whn i try to restore it it says error
November 20th, 2008 at 5:28 am
ok following my post 2 back
Ive tried the coverter and bios sees the drive but spinrite cannot read sector 0 on part 1
in other words shes a gonna
oh well
November 21st, 2008 at 11:43 am
thats mean error 1437 is hard driver problem ?